Are you trying to use the Amazon Prime Video app on an X1 box? If so, you should just be able to use whatever email and password are used for your Prime.
You have to authenticate the device. Use the email you use to log into amazon normally, along with your password. Doing so will provide you with a code that you need to enter on a separate website. Once you follow those steps you will be redirected to the Amazon Prime experience within X1.
Andyr1
Gold Problem Solver
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8K Messages
5 years ago
Are you trying to use the Amazon Prime Video app on an X1 box? If so, you should just be able to use whatever email and password are used for your Prime.
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XfinityCesar
Official Employee
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57 Messages
5 years ago
You have to authenticate the device. Use the email you use to log into amazon normally, along with your password. Doing so will provide you with a code that you need to enter on a separate website. Once you follow those steps you will be redirected to the Amazon Prime experience within X1.
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