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Prime video

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New Poster

Prime video

I am a prime member and when I go to sign in its giving me a code and asking me to sign into my Xfinity service with my amazon account
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Silver Problem Solver

Re: Prime video

Are you trying to use the Amazon Prime Video app on an X1 box? If so, you should just be able to use whatever email and password are used for your Prime.

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Official Employee

Re: Prime video

You have to authenticate the device. Use the email you use to log into amazon normally, along with your password. Doing so will provide you with a code that you need to enter on a separate website. Once you follow those steps you will be redirected to the Amazon Prime experience within X1.


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