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You have to authenticate the device. Use the email you use to log into amazon normally, along with your password. Doing so will provide you with a code that you need to enter on a separate website. Once you follow those steps you will be redirected to the Amazon Prime experience within X1.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
