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Yellow light on cable box

New Poster

Yellow light on cable box

A yellow light came on in the front of the cable box. I read that it means there is a message from Comcast. I cleared the message but the light is still on. How do I turn it off or do I even need to turn it off?

Diamond Problem Solver

Re: Yellow light on cable box

Don’t worry about it, it’s a known issue
https://forums.xfinity.com/t5/X1/Why-has-the-amber-LED-on-my-X1-DVR-been-on-recently-while/m-p/32674...

I am a Retired Official Comcast Employee
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New Poster

Re: Yellow light on cable box

Seems lots of customers are having the same problem. Comcast knows about it but can't seem to fix it. I just wanted to make sure the box wasn't malfunctioning. Thanks for your reply. I can't find the place to Mark your response as best answer so I’m sending this reply.