Librown50's profile

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4 Messages

Sunday, October 6th, 2019 10:00 PM

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Yellow light on cable box

A yellow light came on in the front of the cable box. I read that it means there is a message from Comcast. I cleared the message but the light is still on. How do I turn it off or do I even need to turn it off?

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Accepted Solution

Gold Problem Solver

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25.9K Messages

6 years ago

New Poster

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4 Messages

6 years ago

Seems lots of customers are having the same problem. Comcast knows about it but can't seem to fix it. I just wanted to make sure the box wasn't malfunctioning. Thanks for your reply. I can't find the place to Mark your response as best answer so I’m sending this reply.

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4 Messages

6 years ago

I am totally laughing at this “technical” fix! But I know it works.

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1 Message

6 years ago

Since this seems to be an Xfinity problem that has not been resolved, I have the solution.  Take a small piece of blace electrical tape and lightly place it over the yellow light.  You now can no longer see the yellow light and it does no damage to the box.  

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