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Yellow light on cable box

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New Poster

Yellow light on cable box

A yellow light came on in the front of the cable box. I read that it means there is a message from Comcast. I cleared the message but the light is still on. How do I turn it off or do I even need to turn it off?

Diamond Problem Solver

Re: Yellow light on cable box

Don’t worry about it, it’s a known issue
https://forums.xfinity.com/t5/X1/Why-has-the-amber-LED-on-my-X1-DVR-been-on-recently-while/m-p/32674...

I am a Retired Official Comcast Employee
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New Poster

Re: Yellow light on cable box

Seems lots of customers are having the same problem. Comcast knows about it but can't seem to fix it. I just wanted to make sure the box wasn't malfunctioning. Thanks for your reply. I can't find the place to Mark your response as best answer so I’m sending this reply.

New Poster

Re: Yellow light on cable box

Since this seems to be an Xfinity problem that has not been resolved, I have the solution.  Take a small piece of blace electrical tape and lightly place it over the yellow light.  You now can no longer see the yellow light and it does no damage to the box.  

New Poster

Re: Yellow light on cable box

I am totally laughing at this “technical” fix! But I know it works.