Skip to main content

    Support

    Offers

len71's profile
len71
1st Reply
1st Topic
1st Like

New Poster

 • 

7 Messages

Thursday, October 17th, 2019 7:00 AM

Closed

X-1 DVR 4K

The box crashes every few says or so. I got a new box and it still crashes. My house was re wired by Comcast a couple of years ago to support nX-1. The box ha s been refreshed many time and it still crashed and has to be reset. I see many others having thios issue. It started after installing 4K DVR.

Question

 • 

Updated 

6 years ago

1.1K

3

0

0

This conversation is no longer open for comments or replies and is no longer visible to community members.

len71

New Poster

 • 

7 Messages

6 years ago

Have had customer service on the phone and they did a remote reset which didnt work. They suggested a new box which I did. We have not had a tech come out.

0

0

CCAndrew

Gold Problem Solver

 • 

25.9K Messages

6 years ago

I’m not sure where you read about “crashes”. Does it just reset? Is it a cable outlet problem, have you tried a different location?Have you had a tech out recently? The rewrite a couple years ago doesn’t matter much

0

0

len71

New Poster

 • 

7 Messages

6 years ago

All of the other boxes on the house system continue to work after a crash except main BVR box

0

0

forum icon

New to the Community?

Start Here