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Why does volume go off by itself?

New Poster

Why does volume go off by itself?

will be watching a show and see the volume display on the bottom right of the screen quickly go to no volume.  Then hard to make it increase back to normal.  Annoying!  



Official Employee

Re: Why does volume go off by itself?

Hi there, Chris13581.


I want to help troubleshoot with you regarding this TV volume. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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