I have Xfinity TV Only with Digital Starter service and based on messaging from Xfinity, Peacock Premium should be bundled into my service at no additional cost.
I followed the instructions and set up a Profile at Peacock but when I tried to link my Xfinity account, I received the message "Sorry, your Xfinity service doesn’t include Peacock Premium".
I even double-checked which Xfinity services are eligible for free Peacock Premium service, and the FAQs clearly list one of the services as Xfinity TV Digital Starter or above. I don't have Xfinity Internet, but that isn't listed as a requirement for Digital Starter accessed through a third party.
Current customers have Peacock Premium (a $4.99 value) bundled at no additional cost if you have:
Can anyone confirm whether or not Xfinity TV-only with Digital Starter service really is eligible, and if it is, what needs to be done to fix the error? Thanks.
Same. I've restarted my flex box, signed out of peacock and signed back in, nothing works. Starting to be a big joke. Peacock and Comcast need to work together better and fix this. People shouldn't have to jump through tech support hoops just to link a simple account. Literally ridiculous.