Community Forum
Top

What remote works with a Motorola DCH70/2081 Set Top Box?

kc7014385
New Poster
‎02-17-2020 07:36 PM

What remote works with a Motorola DCH70/2081 Set Top Box?

I keep going to Comcast and they gave me an XR1 and XR2 remote to replace the one I had for 10 years.  Neither of them work and I was on the phone with support for over an hour.  What remote do I need? 

Labels:
0 Likes
Reply
CCAndrew
Diamond Problem Solver
‎02-17-2020 07:57 PM

Re: What remote works with a Motorola DCH70/2081 Set Top Box?

Silver with red ok button (it doesn’t have a code name) or upgrade your ancient equipment to work with newer remotes
https://www.xfinity.com/support/remotes/

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
0 Likes
Reply
BruceW
Gold Problem Solver
‎02-17-2020 08:16 PM

Re: What remote works with a Motorola DCH70/2081 Set Top Box?

@kc7014385 wrote: ... XR1 and XR2 remote ...

Does https://forums.xfinity.com/t5/Non-X1-Service/Upgraded-to-an-XR2-remote-and-its-not-working/m-p/32285... help?

0 Likes
Reply
Visit Our Help Communities