Community Forum

Tivo - no premium channels

Highlighted
New Poster

Tivo - no premium channels

I recently upgraded my Tivo and really didn't pay attention but, I have realized that I am no longer receiving my premium channels - I receive a "This channel is not authorized... (V58)" message. I found threads, while searching on these forums, of others having the same problem. I'm hoping a representative here can help me out.

Highlighted
Gold Problem Solver

Re: Tivo - no premium channels

I'm not Comcast, but V58 errors on premium channels you subscribe to almost always means they have not configured the CableCard in the unit correctly. Please see these Tivo articles:

    CableCARD Installation
    CableCARD Troubleshooting
    Pair or Activate Your CableCARD