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TV picture

New Poster

TV picture

Our TV screen has gone dark on the  right-hand side.  I need help to determine whether or not this is a transmission issue.

@KD

Diamond Problem Solver

Re: TV picture

Have you reset the cable box? Do you have a DVD player or something hooked up to the tv to compare?

I am a Retired Official Comcast Employee
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New Poster

Re: TV picture

Thanks for the guidance.  I took yoour advice and tried to play a DVD.  The defect in the picture didn't improve.  I guess that means it's the TV set that needs work.  Is that right?

Doug Kruse

New Poster

Re: TV picture

We took the TV set down and are delivering it to the seller because it's under warranty.