krusedoug's profile

New Poster

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3 Messages

Friday, November 1st, 2019 4:00 PM

Closed

TV picture

Our TV screen has gone dark on the  right-hand side.  I need help to determine whether or not this is a transmission issue.

@KD

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Gold Problem Solver

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25.9K Messages

6 years ago

Have you reset the cable box? Do you have a DVD player or something hooked up to the tv to compare?

New Poster

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3 Messages

6 years ago

Thanks for the guidance.  I took yoour advice and tried to play a DVD.  The defect in the picture didn't improve.  I guess that means it's the TV set that needs work.  Is that right?

Doug Kruse

New Poster

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3 Messages

6 years ago

We took the TV set down and are delivering it to the seller because it's under warranty.  

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