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TV Adapter no longer works

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Regular Visitor

TV Adapter no longer works

Hi--I am trying to replace a DC50Xu that has stopped working.  I've run through all the troubleshooting, and tried to find a way on the Xfinity site to echange/order a replacement but haven't had any luck.  Any suggestions?

 

Thanks!

Dana

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Diamond Problem Solver

Re: TV Adapter no longer works

Does it have power, the power supplies are notorious for failing

I am a Retired Official Comcast Employee
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Regular Visitor

Re: TV Adapter no longer works

Probably not. I saw on other threads that this might be a so I tried to find a substitute but did not have one that fit.
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New Poster

Re: TV Adapter no longer works

My DC-50 adapter quit working around the same date. I requested a new DTA-HD box, but still having issues? Is your problem corretced with the adapter box. All my HDTV boxes work fine.