KNL78's profile

New Poster

 • 

2 Messages

Sunday, January 5th, 2020 10:00 AM

Closed

Sound, but no picture on HD channels

So, I have sound, but no picture on HD channels... The nonHD channels have picture. Any tips?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Gold Problem Solver

 • 

25.9K Messages

6 years ago

Are you paying for HD? Usually that’s what happens when you don’t

New Poster

 • 

2 Messages

6 years ago

Hmm, I don't know! If that was the issue, the sound would still come through on those channels?

Gold Problem Solver

 • 

25.9K Messages

6 years ago

Do you have an HD box? Have they ever worked?

Gold Problem Solver

 • 

8K Messages

6 years ago

Exactly which model box do you have? This almost sounds like your area finally upgraded to MPEG4 video, and your box doesn't support it. I thought Comcast had upgraded everybody by now.

forum icon

New to the Community?

Start Here