Community Forum

Shrinking Pictures

VickiD70
Regular Visitor

Shrinking Pictures

I have basic cable with a TV Box.  My channels 10, 12, 13 have all shrunk and squished the picture.  There are two separate televisions in my household, different brands, and both have the same problems - same channels.  Everything was fine last week, but this week it's the disappearing screen.  Definitely not a TV problem - so what happened between last week and a few days ago?  What kind of Comcast issue would this be?

andyross
Silver Problem Solver

Re: Shrinking Pictures

Most likely they have switched to letterboxed widescreen.