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Set top box - router connection

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New Poster

Set top box - router connection

I replaced a set top box but did not replace the router . What do I need to do to insure they are connected properly? The TV is working but channel guide is not displayy
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Diamond Problem Solver

Re: Set top box - router connection

What model of box?

I am a Retired Official Comcast Employee
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New Poster

Re: Set top box - router connection

How do I determine that?
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Diamond Problem Solver

Re: Set top box - router connection

Some boxes have it underneath, some on the front

I am a Retired Official Comcast Employee
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