Community Forum

RNG200N USB port


RNG200N USB port

This USB port seems to be inactive.  I was told by the Xfinity salesperson that I could use this port to power my Roku which I did with a previous model box.  Now when I try, the Roku says it is getting insufficient power.  I just read in a Techwalla article that thie port is indeed not active in order to prevent inappropriate updates or transfers.  What is Xfinity's official statement about this?  It's not a deal breaker on the box but I wonder if it's possible to activate this port.

Diamond Problem Solver

Re: RNG200N USB port

No it’s not possible to activate it, possibly enough to power a cell phone not sure about a roku

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!