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RGN150N Set_top box wont download new data package, remote light blinking

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RGN150N Set_top box wont download new data package, remote light blinking

Have an RGN150N set-top box. Did a force restart as suggested by the Xfinity online helper. Didn't work. The remote light on the box just blinks. Tried pushing the power button and the remote light still just blinks.