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No Signal

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jgould462
New Poster
‎11-18-2020 05:04 PM

No Signal

I have a second TV with the small converter box.  The TV is now reporting no signal. I tried trouble shooting and had Comcast restart everything which has helped in the past, but not now.  Still no signal.  I tried plugging another TV into the cable to make sure it wasn't the TV's fault, that one had the same result, no signal.  I am frustrated because I have called and the call backs do not recognize my phone when I enter my reply to hit 1 or 2, so I feel lost.

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CCAndrew
Diamond Problem Solver
‎11-18-2020 05:53 PM

Re: No Signal

Swap it out

I am a Retired Official Comcast Employee
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