I'm adding TV service to my existing cable internet. Using the website, there is no way to add a cablecard. I don't see any place to call the service center (I assume it's closed due to coronavirus). The chat is a bot and won't talk about cable card. Is there any othe way to get this ordered?
They do not offer a way to order a card online unless an employee offers to help you with this here in the Forums. See https://www.xfinity.com/support/articles/how-to-get-a-cablecard. You may be able to check the location and hours (if any) of the nearest Service Centers and Xfinity Stores at https://www.xfinity.com/support/service-center-locations.
You'll probably need to call Customer Service at 1-800-Comcast and have them send a CableCard self install kit to you.