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How to order cable card online?

New Poster

How to order cable card online?

I'm adding TV service to my existing cable internet.  Using the website, there is no way to add a cablecard. I don't see any place to call the service center (I assume it's closed due to coronavirus).  The chat is a bot and won't talk about cable card. Is there any othe way to get this ordered?

Gold Problem Solver

Re: How to order cable card online?

They do not offer a way to order a card online unless an employee offers to help you with this here in the Forums. See You may be able to check the location and hours (if any) of the nearest Service Centers and Xfinity Stores at


You'll probably need to call Customer Service at 1-800-Comcast and have them send a CableCard self install kit to you.