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Helping neighbor with setup

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Helping neighbor with setup

The TV is connected to the cable box with an HDMI ARC cable. Nothing else is connected. I have audio from cable but no video. Does the TV itself have to be tuned to a specific channel?

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Re: Helping neighbor with setup


@StefRae wrote:

The TV is connected to the cable box with an HDMI ARC cable. Nothing else is connected. I have audio from cable but no video. Does the TV itself have to be tuned to a specific channel?


What is the model cable box they have?  What make/model TV do they have?

Joe V
(not a Comcast employee, just another paying customer)