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Guide Not Updating - To Be Announced

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Guide Not Updating - To Be Announced

The guide is not updating, every channel says "To Be Announced" 

I can't refresh the tv box as it keeps saying it is offline, but it is working.

Any help?

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Problem Solver

Re: Guide Not Updating - To Be Announced


@gibby83 wrote:

The guide is not updating, every channel says "To Be Announced" 

I can't refresh the tv box as it keeps saying it is offline, but it is working.

Any help?


Have you powercycled the TV Box?

Joe V
(not a Comcast employee, just another paying customer)
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New Poster

Re: Guide Not Updating - To Be Announced

Yes I have even pulled the plug to no avail... nothing has worked so far. To get ahold of someone at xfinity is a joke as well.