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Equipment failure

Macushla
Contributor
‎01-24-2021 03:01 PM

Equipment failure

The power cord on one of my small cable boxes is not working. Do I take it into store?

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CCAndrew
Diamond Problem Solver
‎01-24-2021 03:44 PM

Re: Equipment failure

Yes, if that option is available for you

I am a Retired Official Comcast Employee
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Macushla
Contributor
‎01-24-2021 03:55 PM

Re: Equipment failure

Thank you.  I can't get a live person on the phone and my problem does not correspond with any of the options on their phone tree.

 

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