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Equipment failure

Macushla
Contributor

Equipment failure

The power cord on one of my small cable boxes is not working. Do I take it into store?

CCAndrew
Diamond Problem Solver

Re: Equipment failure

Yes, if that option is available for you

I am a Retired Official Comcast Employee
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Macushla
Contributor

Re: Equipment failure

Thank you.  I can't get a live person on the phone and my problem does not correspond with any of the options on their phone tree.