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End of life DVR....

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Frequent Visitor

End of life DVR....

I had a tech out yesterday who told me I need an Xfinity box as my old DVR is dead. How can I get the same tech to come out? He game me all of his info.  It is degrading daily. 

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Silver Problem Solver

Re: End of life DVR....

You need to upgrade to X1, as Comcast seems to be deliberately messing with non-X1 boxes. I have an X1 box being shipped to me (but as always, I have fun with UPS deliveries due to my odd work hours.) My old Motorola DVR has been crashing and rebooting every 1-2 days the past week.

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Frequent Visitor

Re: End of life DVR....

I just had my new X1 installed yesterday. My telephone numbers are not showing up on my TV. 

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Diamond Problem Solver

Re: End of life DVR....

It’s possible to take a couple of days for Caller ID to work after a swap

I am a Retired Official Comcast Employee
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Frequent Visitor

Re: End of life DVR....

Exactly what occurred! Now working.