End of life DVR....

[RelentlessOne]

I had a tech out yesterday who told me I need an Xfinity box as my old DVR is dead. How can I get the same tech to come out? He game me all of his info.  It is degrading daily. 

[andyross]

You need to upgrade to X1, as Comcast seems to be deliberately messing with non-X1 boxes. I have an X1 box being shipped to me (but as always, I have fun with UPS deliveries due to my odd work hours.) My old Motorola DVR has been crashing and rebooting every 1-2 days the past week.

[RelentlessOne]

I just had my new X1 installed yesterday. My telephone numbers are not showing up on my TV. 

[CCAndrew · Accepted solution]

It’s possible to take a couple of days for Caller ID to work after a swap

[RelentlessOne]

Exactly what occurred! Now working.