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Disconnecting Cable Box Other Box Breaks

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New Poster

Disconnecting Cable Box Other Box Breaks

Hello I'm trying to unplug a cable box I have in one of my rooms. When we disconnect it the cable box we have in another room stops working for no reason.  I would like help to fix this .

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Diamond Problem Solver

Re: Disconnecting Cable Box Other Box Breaks

If it’s an X1 box, the second box feeds of the first that you’re unplugging. What exactly are you trying to do with the first one?

I am a Retired Official Comcast Employee
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