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Disconnecting Cable Box Other Box Breaks

TerryDN
New Poster
‎02-24-2020 08:26 PM

Disconnecting Cable Box Other Box Breaks

Hello I'm trying to unplug a cable box I have in one of my rooms. When we disconnect it the cable box we have in another room stops working for no reason.  I would like help to fix this .

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CCAndrew
Diamond Problem Solver
‎02-24-2020 10:08 PM

Re: Disconnecting Cable Box Other Box Breaks

If it’s an X1 box, the second box feeds of the first that you’re unplugging. What exactly are you trying to do with the first one?

I am a Retired Official Comcast Employee
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