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DVR storage space

Andrea2378
New Poster

DVR storage space

Do we have to purchase additional DVR storage space? I can only record 7 to 8 hour programs before my DVR is full. My mother has the same equipment and can record hours and hours of programs.

CCAndrew
Diamond Problem Solver

Re: DVR storage space

Maybe start with the equipment that you have

I am a Retired Official Comcast Employee
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andyross
Silver Problem Solver

Re: DVR storage space

It's possible your DVR's drive is corrupted. You can try unplugging it from power for a few seconds, then letting it boot up. That typically runs a check to clean up errors that can cause it to lose capacity.

 

And I assume you are using the old legacy iGuide software (simple typically blue graphics), and not X1.