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DVR Box lifespan

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Contributor

DVR Box lifespan

Had another question regarding DVR boxes: how long do they typically last for?

 

I've had an Xfinity modem/router for about seven years, and it still works, but have only held onto one DVR at length for about two years.

 

Also, is it required to service the unit at some point?

 

And after they're returned do the boxes go back out to customers?

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Silver Problem Solver

Re: DVR Box lifespan

My first DVR was the Motorola DCT-6412. I had it for about 11 years or so, and it was replaced with a DCX-3400 only because of the MPEG4 rollout.

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Contributor

Re: DVR Box lifespan

Awesome, thanks!

 

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Diamond Problem Solver

Re: DVR Box lifespan

Just like anything electronic, it’s the luck of the draw

I am a Retired Official Comcast Employee
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Expert

Re: DVR Box lifespan


@DVR11 wrote:

 

Also, is it required to service the unit at some point?

 

If you mean like some kind of routine maintenance then no, there is nothing to maintain.

 

And after they're returned do the boxes go back out to customers?

 

If they are a model that is still supported then yes, they are typically refurbished (if needed) and returned to availability.


 



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!