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Most if not all Xfinity stores are closed, getting one sent out is the only way right now
I am a Retired Official Comcast Employee
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I’ll escalate it to an Official Employee, expect a response here
I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Hi @Quack,
I can ship a new DTA box out to you. Can you please send me a private message with your first and last name and your full-service address? To send a private message, click on "ComcastChe" and then click send a message.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Thanks for letting me know! I'm happy they were able to get this taken care of. If you need help in the future, feel free to create a new public post as this one will now be locked. We appreciate you for being a member of the Comcast family. Stay safe and healthy!
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
