Community Forum

Can you change the “friendly name” of a non xfinity device?

Highlighted
Regular Visitor

Can you change the “friendly name” of a non xfinity device?

  • Can you change the “friendly name” of a non xfinity device? Specifically, a TiVo DVR. I have two in my house as well as an xfinity X1. I want to name them as to what models they are so they are more easily identifiable. 

  • I renamed the X1 easy… but can't figure out how to rename the 2 TiVo boxes. 
Highlighted
Diamond Problem Solver

Re: Can you change the “friendly name” of a non xfinity device?

That would be a question for TiVo

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Highlighted
Gold Problem Solver

Re: Can you change the “friendly name” of a non xfinity device?


@CFFinney wrote: Can you change the “friendly name” of a non xfinity device? ...

What is the name of the app or the model number of the device where are you seeing the “friendly name”? xFi app? On the Tivo itself? On a router or gateway? On a mobile device?

Highlighted
Regular Visitor

Re: Can you change the “friendly name” of a non xfinity device?

CCAndrew, the name that shows up in the xfinity “devices” tab under “TV” is totally separate from the name in the TiVo unit itself.
I want to see something besides TV 1, TV 3, TV 4, etc and the cable card serial number. I changed the X1 name to reflex what and where it is. I want to do the same for the TiVo(s) so it shows up in the xfinity menu. They are already changed in the TiVos themselves.
Highlighted
Regular Visitor

Re: Can you change the “friendly name” of a non xfinity device?

Bruce, I want the friendly name to change in the devices tab under TV on the xfinity website. Right now they are generic TV 1, TV3, etc and show the cable card SN… I want them to be like TiVo EDGE Living Room, TiVo Roamio+ Bedroom... something like that.
Highlighted
Gold Problem Solver

Re: Can you change the “friendly name” of a non xfinity device?


@CFFinney wrote: ... I want the friendly name to change in the devices tab under TV on the xfinity website. ...

My Roamio (named "Living Room" on the box) shows up on https://customer.xfinity.com/#/devices as TV Box "TV B", and the Serial # is actually the device CableCard Host ID. I know of no way to change these to something more descriptive.