Community Forum

Cablecard Stopped Receiving HD channels

Highlighted
New Poster

Cablecard Stopped Receiving HD channels

I have been using a cablecard with a Panasonic plasma tv for 15 years (yes, I know). Sometime over the past month it stopped receiving hd channels. I get audio, but no video. I had a Comcast tech out and she was here 2 minutes looked at the tv and said "we don't do cablecards". I got a new cablecard from an Xfinity store, but after installing and initializing I received no channels at all. I know this is old technology, but I would like to get it working without moving to a Comcast box. Thanks,