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CableCard

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Frequent Visitor

CableCard

I am contemplating increasing my internet speed. However, I do NOT want to give up my CableCard tuner. When I attempt to change my package online, it will not give me the option of keeping my CableCard tuner. I do not want to change my TV service; only to increase my internet speed. How can I make this happen?

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Regular Visitor

Re: CableCard

I'll second this problem. I have two cablecards and I have even tried calling customer retention and they want to charge $9.99 each to change my plan.