Community Forum


Frequent Visitor


I am contemplating increasing my internet speed. However, I do NOT want to give up my CableCard tuner. When I attempt to change my package online, it will not give me the option of keeping my CableCard tuner. I do not want to change my TV service; only to increase my internet speed. How can I make this happen?

Regular Visitor

Re: CableCard

I'll second this problem. I have two cablecards and I have even tried calling customer retention and they want to charge $9.99 each to change my plan.