After many years of use, the cable box on one of my 5 TVs is not turning on. I checked the DC power, it's good. The remote seems go as well. I have done the on-line device restart and it "passed" without issue. Is the box just dead? How do I return it?
What is the box model number? Some Scientific Atlanta and Cisco cable boxes won't fully power up if they don't detect a signal from Comcast on the coax cable input.