Community Forum

Transfer admin right to authorized user to add his name on the bill

Highlighted
New Poster

Transfer admin right to authorized user to add his name on the bill

I need to transfer admin rights to authorized user in order to have his name on the bill. I tried to do online following these steps: Users->Transfer Admin Rights->Select authorised user->Save. I am getting Unknown Provisioning Service Error.  Screen Shot 2020-02-22 at 4.03.42 PM.png

Highlighted
New Poster

Re: Transfer admin right to authorized user to add his name on the bill

Getting the same error. Seems Comcast has a bug in their transfering admin rights screen. 

Highlighted
New Poster

Re: Transfer admin right to authorized user to add his name on the bill

Hello, Have you been successful in contacting xfinity about this? I get the same error. Its really annoying. Xfinity customer service has been no help at all.