Internet

In order to keep your Wifi network secure you may need to change your Xfinity Wifi password. Here are a couple of different ways to get that completed. 

This article explains how to clear your Internet browser history on Safari, Internet Explorer, Firefox, Chrome, and EDGE

This article provides you with some tips for troubleshooting your XFINITY Internet connection

 I have no Internet access and  the US and DS buttons on the modem are blinking. How do I solve this?

 Help protect your computer with Norton Security Online. Xfinity is committed to keeping you and your family safe online. Available at no extra cost to Xfinity Internet customers, Norton Security Online helps protect your PC, Mac and mobile device from online threats.   Download Norton Security Online on your PC Downloading Norton's suite of software on your PC is a breeze. Just follow these steps: Have your   Xfinity username   and   password   ready. If you don't know your Xfinity username, you can find it using the   online Xfinity username recovery lookup tool. Forgot or lost your password? Reset it now with our   password reset tool. Uninstall any existing security software from your computer, including previous versions of Norton. Directly   download Norton Security Online. Enter your Xfinity username and password if prompted. Create or log in to your Norton account and then follow Norton's installation steps. Questions on installation?   View additional information on PC installation. Looking to install on a   Mac   or   mobile device? Install instructions for Mac and mobile are also available. Learn more about other Internet security products and services and take full advantage of security benefits on our   site.   Features If you're already a paying Norton subscriber and would like to switch to our complimentary subscription included with Xfinity Internet,   follow these steps. **Note**:   If you discontinue your Xfinity Internet subscription, your complimentary Norton Security Online license will also be discontinued. If you've never used the suite of Norton security software before, check out what it does: Helps secure multiple PCs, Macs, smartphones and tablets with a single subscription. Helps safeguard your private and financial information. Manages protection for your devices with an easy-to-use web portal. Remembers, helps secure and automatically enters your usernames and passwords. Alerts you about risky Android apps before you download them. Is easy to install and use.   Norton Security Online System Requirements **Note**:   Norton Security Online can be downloaded and activated on up to five devices.   Check out the latest system requirements.   Operating Systems Supported Windows Mac Mobile device   I have a Windows computer Operating Systems Microsoft Windows 10 (All versions except Windows 10 S) Microsoft Windows 8.1 or later (32-bit and 64-bit) Microsoft Windows 8 and Windows 8 Pro (32-bit and 64-bit) Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 or later Microsoft Windows Vista (32-bit and 64-bit) with Service Pack 1 or later (Note:   New features are no longer supported on Windows Vista operating systems) Microsoft Windows XP with Service Pack 3 (Note:   New features are no longer supported on Windows XP operating systems.)   Hardware Processor For Windows 10/8/7/Vista: 1 GHz For Windows XP: 300 MHz RAM For Windows 10: 2 GB (minimum of 512 MB RAM required for Recovery Tool) For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit) (minimum of 512 MB RAM required for Recovery Tool) For Windows Vista: 512 MB For Windows XP: 256 MB Hard disk space 300 MB of available hard disk space   Browser Support for Vulnerability Protection The following browsers are supported for Vulnerability Protection. Microsoft Internet Explorer 8.0 or higher (32-bit and 64-bit) 1,2 Mozilla Firefox (32-bit and 64-bit) 2 Google Chrome (32-bit and 64-bit) 2   Browser Support for Phishing Protection, Safe Search and Password Management The following browsers are supported for Phishing Protection, Safe Search, and Password Management. Microsoft Internet Explorer 8.0 or higher (32-bit and 64-bit) 1,2 Mozilla Firefox (32-bit and 64-bit) 2 Google Chrome (32-bit and 64-bit) 2 Microsoft Edge 3   Email Clients Norton Security supports email scanning on all POP3 compatible email clients. Support for Antispam The following email client is supported for Antispam: Microsoft Outlook 2003 and later 1  Some protection features are not available in Microsoft Internet Explorer 10.0 or later. 2  As made available by Symantec within your service period. 3  Norton Identity Safe support for Microsoft Edge browser is currently available in English only. I have a Mac Operating system updates contain critical security-related updates and it is a security best practice to always update to the latest version of the operating system. We encourage you to upgrade to the latest version of Mac OS X. Operating systems Norton Security for Mac OS X will only support the latest and two previous versions of the Mac OS X operating system. Hardware Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor 2 GB of RAM 300 MB of available hard disk space Internet connection for LiveUpdate   Browsers Supported Safari 1,2 Mozilla Firefox 1,2 Google Chrome 1 1   As made available by Symantec within your service period. 2   Supports current and the most recent previous 32-bit major releases. I have a Mobile device To successfully install Norton Mobile Security, your device must meet the following minimum requirements: System requirements for Android Operating systems Android 4.0.3 or later Device requirements Android tablet or Phone with 15 MB storage space Browser Support for Web Protection ​Android standard Internet browser Google Chrome 18 for Android, or later Mozilla Firefox for Android 37.0.2 or later Opera 8.0 or later Samsung standard browser 1.0 or later Requires an active Internet connection for device registration and to use the web-based Anti-Theft features.   System requirements for iOS Operating systems iOS 8.0 or later   System requirements for Windows Norton Mobile Security is not compatible with Microsoft Windows 10 Mobile.   For more information about Norton Security Online, check the Norton website here: https://support.norton.com/sp/en/us/norton-security/current/info?abproduct=Norton+Security&abversion...   If you have any questions/comments, please let us know by starting a new thread.

 Xfinity Internet customers can receive a special discount on LifeLock memberships. Xfinity Internet customers can sign up for a membership to LifeLock at a special discounted price through   internetsecurity.xfinity.com   Frequently Asked Questions:   What is identity theft? Identity theft can impact more than just your credit cards. Identity theft occurs when your personal information is stolen in order to take over or open new accounts, file fake tax returns, rent or buy properties or do other criminal activities in your name – for their gain and your loss.   What is LifeLock? LifeLock is a leading provider of comprehensive identity theft protection.   What is identity theft? Identity theft can impact more than just your credit cards. Identity theft occurs when your personal information is stolen in order to take over or open new accounts, file fake tax returns, rent or buy properties or do other criminal activities in your name – for their gain and your loss.   What is LifeLock? LifeLock is a leading provider of comprehensive identity theft protection.   How does LifeLock work? LifeLock helps protect your identity with three layers of protection: •   Detect & Alert   – LifeLock helps detect a wide range of threats and will alert you by phone2, email and text if they find potentially suspicious activity.1 •   Restore   – If you become a victim of identity theft while you’re a LifeLock member, LifeLock’s dedicated Identity Restoration Specialist will work with you from start to finish to help fix the issue. •   Reimburse   – If you’re a victim of identity theft, LifeLock helps protect you with their Million Dollar Protection™ Package3, including reimbursement for stolen funds—based on the limits of your plan.   What is the advantage of signing up for LifeLock through Xfinity? Xfinity Internet customers can receive a special discount on a LifeLock membership. Visit internetsecurity.xfinity.com to learn more about LifeLock and take advantage of the special discount.   Why should I choose LifeLock? Obviously, no one can prevent identity theft or monitor all transactions at every business, but LifeLock has been providing identity protection services since 2005. They use unique data and patented technology to provide identity threat detection, identity alerts1 and restoration services.   Doesn’t my bank already protect my accounts? Keep in mind that identity theft can be more than your existing accounts. Identity theft is when your personal information is stolen and used to commit crimes, file fake tax returns, get medical procedures, open new accounts, buy or rent properties and more in your name. If you are a victim of identity theft while a LifeLock member, you’ll have an Identity Restoration Specialist on your side.     LifeLock Disclaimers: No one can prevent all identity theft. 1. LifeLock does not monitor all transactions at all businesses. 2. Phone alerts made during normal local business hours. 3. Reimbursement and Expense Compensation, each with limits of up to $25,000 for Standard, up to $100,000 for Advantage and up to $1 million for Ultimate Plus. And up to $1 million for coverage for lawyers and experts if needed, for all plans. Benefits provided by Master Policy issued by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at:   LifeLock.com/legal. 

Congressional Review Act (CRA) Bill- Comcast Consumer Privacy

This article explains how to disable the XFINITY WiFi Hotspots on your Comcast modem