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How to request Chat transcript?

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How to request Chat transcript?

I had a chat with an Xfinity agent for some troubleshooting issue and I want the chat transcript. Is that possible? And how to request that?
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Re: How to request Chat transcript?

Good Luck! I was also lied to by a representative on chat and then when I followed up, I was advised that Xfinity doesn't retain this information. So disappointing.