Community Forum

YOUTUBE APP ON TIVI DOES NOT WORK ALTHOUGH INTERNET GET THROUGH.

Highlighted
New Poster

YOUTUBE APP ON TIVI DOES NOT WORK ALTHOUGH INTERNET GET THROUGH.

Hi everybody,

Youtube App on LG smart TV does not work for some reason. It shows that "something went wrong. Please send us a report to help us fix it...". I try to unistall and installl Youtube app many times, but it does not work. Youtube app still appear on TV, but it can not play content.

Does anyone have same issue with me? Please advise me.

Thank you very for your time.

Highlighted
Diamond Problem Solver

Re: YOUTUBE APP ON TIVI DOES NOT WORK ALTHOUGH INTERNET GET THROUGH.

Since it’s not through Comcast equipment, start troubleshooting with LG support

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Expert

Re: YOUTUBE APP ON TIVI DOES NOT WORK ALTHOUGH INTERNET GET THROUGH.

Have up checked your LG television for any recent updates on the code used for your model of "smart" tv?


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!