Frequent Visitor
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26 Messages
What is up with CNN?!
I rebooted and reset my cable box. I checked the connection at the boxes. So what is wrong with CNN? On all TVs in the house, it freezes for a couple of seconds and then it comes back, only.to do it again. No pixelation. Just a hard stop, then a pick up a few . moments later. It's like the channel has a hiccup.
TLo1
New Poster
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1 Message
4 years ago
Same issue for me. CNN freezes for 3-5 seconds no sound. no other channels have this issue. Why is this happening and how can i fix?
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pacoinmass
Regular Visitor
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4 Messages
4 years ago
We've also had the same issue. I suppose it's good to know that it's not us. Xfinity sent a signal to reboot our boxes however that didn't do anything.
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tbill1
Contributor
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587 Messages
4 years ago
There is currently a long thread about this in the X1 forum.
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TL41
New Poster
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1 Message
4 years ago
Could not locate the thread. what is the summary of the issue and solution? thanks!
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tbill1
Contributor
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587 Messages
4 years ago
https://forums.xfinity.com/t5/Channels-and-Programming/pausing-pixelating-freezing-sound-drops-for-several-seconds/m-p/3384709#M115225
I guess they just moved it to the channels forum
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