Community Forum

WHY IS COMCAST CHANGING TURNER CLASSIC MOVIES TO SPORTS PACKAGE IN OCTOBER?

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New Poster

Re: Turner Classic Movies

I don't even get a sports network, they removed the whole channel. It used to be 59 and now it won't go to 59. It just states that if I want TCM,  I can go to Xfinity.com and order it. Is there anyone that I can contact to voice my dissatifaction with. 

Regular Visitor

So long my good friend TCM and its cruel boss Comcast

A few months ago I wrote about my losing TCM due to Comcast's decision to delete it from my $200 plus package.
Comcast gave me credit for 2 months for their new $9.99 TCM/Sports replacement package but now its time to simply let it go.
I was told there are competitive companies who can get me my TCM and the few other channels I like for less than half the price I pay Comcast versus the 260 plus channels (I watch roughly 10 of these) at $200.
I will need to sign up for an internet provider and a company like Sling to see the ten channels and TCM I enjoy.
I have been a customer with Comcast for so long its hard to break away.
But Comcast I am starting to eat my Wheaties and getting the strength to say "Adios" and to move to perhaps a cable-less world.
Taking my TCM has its price.
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Contributor

TCM

I've seen all the experts and retired comcast employees explain that the TCM move was done just so Comcast could continue to afford offering it by charging its customers for it.  But really?  How many TCM fans are also huge sports fans? 

 

Putting TCM in a sports package makes no sense whatsoever.  Change it back.

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Contributor

Re: TCM

gskline, I agree! 

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Regular Visitor

Re: TCM

My sentiments exactly, we are so outraged we are looking for a new cable provider

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Frequent Visitor

Turner Classic Movies

So now they've taken one of my favorite channels (TCM) and bundled it with a sports package, in which I have 0 interest.  I'm getting closer and closer to cancelling my cable subscription. Is there any good way to voice complaints?

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Contributor

Re: Turner Classic Movies

It doesn't appear so.  I called to complain, but it was obvious that comcast didn't really want to hear it.

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New Poster

TCM fiasco and Comcast management

Taking Turner Classic Movies out of the Digital Preferred Package is just another example of how Comcast management is tone deaf to their viewing public, and particularly to seniors who are on a fixed income.  For those of us who have been subscribers for many years, this move come as a shock and a great disappointment.   I really believe that Comcast should have granfathered in existing Digital Preferred subscribers, while offering new subscribers these new options. Since Comcast has a veritable monopoly in Calvert County Maryland where I live, those of us without additional funds to pay additional for TCM are out of luck I guess.  If Comcast want to "do the right thing", it should restore TCM to it Digital Preferred subscribers who have had it for years.   I'm not holding my breath.

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Most Valued Poster

Re: TCM

I'd rather just pay $5 ONLY for TCM than $10 for the Sport & Entertainment Package with  sports channels I don't need.

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Regular Visitor

Re: TCM

TCM has always been a basic channel. This is totally unfair of Comcast to take it away and stupid to put it in a sports package. It makes no sense to have it with sports. Seems to me their sports package wasn't selling so they thought maybe tcm would help it.

I am now looking into others cable companies such as fios and dish. This time of year they are having exceptional deals.

Comcasts timing shows that they don't care about their customers since now is when some of the best classic Christmas movies are being shown on TCM. They are more interested in the almighty dollar than the customers!

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New Poster

Turner Classic Movies

Why do I have to spend money for sports channels that I will never watch in order to enjoy the fantastic cinema available on Turner Classic Movies? What is the rationale of putting this channel in a subscription with Sports channels?  The two in no way go together.  I grew up watching classic movies with my mom that broadened my mind of what cinema and culture from a different time period was.  And when I was her caregiver this channel brought her comfort.  So not only are you depriving younger generations of the importance of these films but you are also depriving an older generation of memories of a very different time.  And I doubt either of these generations would spend the money to watch all the sports channels in order to get this fabulous channel.

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New Poster

TCM gone

Hello....Has anyone else lost Turner Classic Movies off of their subscription?  There was no info given in the bill that this particular package would be losing TCM.  Thank you

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New Poster

Turner Movie Station

Does anyone know why Turner Movie Chwannel is now by subscription only?  I can't believe this.  This station was included right from the beginning and now you have to pay extra for it.  Crazy!!!!!

And I don't have the cheaspest package either.

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New Poster

Re: Lossing more channels

Why is TCM now a pay to view?

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Expert

Re: Lossing more channels


@thecaptain1 wrote:

Why is TCM now a pay to view?


The channel is owned by a competitor. They pull the strings.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Diamond Problem Solver

Re: Lossing more channels

It’s not a pay to view, it was moved to a different tier

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
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New Poster

Why are we not getting a credit for removal of TCM?

We watch HBO and (formerly) TCM almost exclusively leaving dozens of channels we don't watch and have no use for and resent paying for in order to access TCM.  Attempting to squeeze more money out of us is infuriating and we are ready to cut the cable cord. Enough is enough Comcast. 

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New Poster

TCM

We are so disappointed in Comcast's removal of TCM. We only watch about 5% of what is offered in our package but TCM was one of those channels that made the cost worth it. We will be looking at other options with the constant rising costs and removal of our favorite channels. Very disappointed with Comcast!
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New Poster

Re: Xfinity Movie Week

Why did they take away my TCM? They never told me why and they keep making me pay more every month. Being on Social Security does not give me more to pay . How can I get my TCM back without paying more money as I have always had it in the past.

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Regular Visitor

Why change TCM to a sports package?

I don't think they are related at all... this is a nonsense move! I am not a sports person, and will not benefit from this change. I am sincerely disappointed in Comcast/Xfinity for taking away my Turner Classic Movies. 

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New Poster

TCM change effect on elderly

TCM was just removed here in the Baltimore area. Xfinity has no idea of the effect this has on an entire generation of people. Now I often watched as did my daughters who are millennials.
However, my mother-in-law who was in an assisted living community and 97 then later in a nursing home, loved watching as did others there. TCM brought back wonderful memories for those suffering with dementia and those who just miss the well scripted and acted movies from their generation .
Xfinity has no idea what taking this from the millions who rely on this one of few choices of entertainment. Those in these restrictive communities and those in their homes cannot go out to movie theaters. Some just stay in their rooms. Many cannot recognize family members from time to time but remember Irene Dunn or Alan Ladd in a movie or sing a long in a beautiful musical.
These communities will not pay that additional amount of money a month for a sports package.
Please reconsider and remember who you are effecting in your audience and the impact you are having in the lives of this great generation of people as well as the rest of us who treasure classic and wonderful movies that are often imitated but rarely replicated today.
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New Poster

Re: discontinued channels

I'm a little dissapointed (again) with XFinity because they always start you out with a list of channels and then just change things at will.  In this case, some of the Encore channels changed to Screenpix which looks to be a lesser quality channel.  On top of that the normal places I can go to find out what is on don't show any information so I'm blind as to what is playing.  Earlier this month or last, TMC was eliminated which I enjoyed and nothing replaced it. 

 

I'm in agreement with others who are getting tired of XFinity just making changes at will. 

 

So when will Screenpix show up on my TIVO menu??

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Frequent Visitor

Turner Classic Movies moved to Sports Package?

Seriously!? I watch TCM almost daily, and could care less about any sports. And having TCM on demand is NOT the same thing. Believe it or not, not everyone watches sports,and could care less about sports.  I can't understand the idiocy for moving a movie channel (especially a classic movie channel) to a sports package. This on top of losing some of the Starz and Cinemax channels, I'm seriously considering looking elsewhere. I'm home all day and disabled. I enjoy watching old movies, and you decided to force our hands, to have to put out more money, to watch want we want. Cable is expensive enough, and if I can't watch what I want, there's no reason to keep it. 

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New Poster

TCM

Where did that channel suddenly disapper to?

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Diamond Problem Solver

Re: TCM

Nothing sudden, it was moved to the Spirts/Entertainment awhile ago

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
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Frequent Visitor

Re: TCM change effect on elderly

Yeah, I've gone off cable since this move. Comcast has offered the choice of paying more for less and people like me are saying no thanks.

 

But they're still the only game in town (my town, anyway) for good internet access.

 

In any case, I feel bad about how this TCM shift affected my parents. They're paying the additional $10 cost, even though that extra $120/year is a real expenditure. And while cutting off cable — and getting TCM elsewhere — works for me, it's fairly complicated and takes time to organize and understand. They can't do that. Hence, they're stuck. t's disturbing to imagine that Comcast understands this quite well. 

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New Poster

Turner Classic Movies

Why on earth did Xfinity pull Turner Classic Movies from the basic package?  More importantly, why were we, the subscribers, not given any warning about this?  If enough people complain, will you put it back on the basic package? We already pay $229.00 a month for cable tv and internet, and now you want more? We actually have a top tier package, and I cannot believe TCM is not going to be part of it.  WE ARE PAYING YOU A FORTUNE!  This is terrible customer service, and clearly you do not care at all about your customers!!  I guarantee you are going to loose customers over this - as it is now, you cannot compete with the streaming services, as they are so much cheaper.  Because of this complete lack of caring and concern for customers, we will soon be joining the masses and cutting the cord, and I suspect cable tv will no longer exist in the next few years.  I hope Xfinity understands that they did this to themselves!

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Diamond Problem Solver

Re: Turner Classic Movies

It was removed months ago and notice was given on your billing statements that it’s now available with the Sports and Entertainment tier

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
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New Poster

TMC

Why doesn't Comcast reinstate TCM to the basic package during the COVID-19 crisis?  Can't get any sports so why not do something for folks stuck at home?

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New Poster

Re: TMC

You might want to update the title of your post to "TCM"

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New Poster

TCM

Comcast should reinstate TCM for a couple of months with everyone sitting @ home.

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New Poster

TURNER CLASSIC MOVIES IN A SPORTS PACKAGE????????????????

I am a new customer with Xfinity as of March 2020. I was highly unhappy to find out that TCM was placed as an added channel in a sports package for an additional charge (absolutely makes no sense). This was totally a bonehead move on the part of Comcast/Xfinity. I know the published logic behind this was that TCM did not have a large viewing base. Why not take some of the music channels that nobody listens to away instead. I understand that perhaps TCM might be included in a higher tier package but not with a premium add on at an additional cost. I know there has been a large number of subscribers that have voiced their displeasure over this decision. I am strongly considering canceling my subscription due to this as I love TCM as do MANY customers. I would hope that the powers that be would listen to the voice of their customers  as we pay your rent! Not cool Comcast/Xfinity!!!

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New Poster

Re: TURNER CLASSIC MOVIES IN A SPORTS PACKAGE????????????????

I also love TCM! I was soooo mad when one day at the end of the year last year they pulled the channel, without notice, as far as I know anyway. I called to find out where it went and was told it was moved to a sports and entertainment package. Other than golf, we dont watch sports. Looking at the line up in the package there is a ton of sports and only a couple that can be considered entertainment channels. I am especially mad right now becuase sports chasnnels have no new content at this point in our world and who wants a package filled with rerun sports??

So BRING BACK TURNER CLASSIC MOVIES,  COMCAST! grrrrrrrr

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New Poster

TCM to Sports

Why do I have to have my account pay for what is to me Garbage--ie Sports in which I have absolutely no Interest whatever? I've been paying for cable since 1980 Including Turner Classic Movies. And now suddenly I have to pay for a "sports" package to continue watching movies I grew up with. This is a lousy corporate decision.

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Frequent Visitor

Re: TCM to Sports

Totally Agree.  A deceitful move on Comcasts part.