mbg71's profile

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23 Messages

Thursday, August 29th, 2019 5:00 AM

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WHY IS COMCAST CHANGING TURNER CLASSIC MOVIES TO SPORTS PACKAGE IN OCTOBER?

I just received a notice from Comcast that they are removing TCM, Turner Classic Movies, from all current packages and moving it to the SPORTS ENTERTAINMENT PACKAGE?    What possible logic is there to that brilliant change?  TCM is widely viewed by many Comcast subscribers on their regular packages--NOT SPORTS ENTERTAINMENT PACKAGE!  I URGE COMCAST TO LEAVE TCM WHERE IT IS.  I am seriously considering cancelling my Comcast subscription over this.    Get real Comcast and leave TCM alone.  Seriously!

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Frequent Visitor

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7 Messages

6 years ago

My TCM is off the air and I want that channel back Thank you Jocelyn Gallant

Regular Visitor

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2 Messages

6 years ago

Don’t you get it TCM viewers ? Failing Comcast knows that the millennial generation is exclusively streaming their tv programming costing Comcast millions of dollars in losses . So who do they stick it to ? The baby boomers , the largest age group. 74 million people . I’m in that group too . Comcast knows that most of these people and the previous generation watch TCM and would rather watch cable than stream . Granted not all of the 74 million plus are TCM viewers and not all are Comcast customers. Comcast has the statistics But , let’s say out of the 74 million plus , 20 million are TCM /Comcast viewers and if all of them were to accept this $10 a month up grade and believe me , Comcast is hoping they do . Everyone can do the math . 20 million times $10 a month equals $200 million dollars a month times 12 months equals $888 million dollars a year times 10 years equals $8.8 billion dollars. 10 years on is when the baby boomers start fading away and the streaming millennials become the majority generation and failing Comcast , if they are still in business, will try to scramble and interrupt their streaming. And don’t listen to stuttering spluttering Comcast ally on this forum trying to save failing Comcast ‘s face . He or she is paid to tell you fables . Comcast thinks baby boomers are too stupid to change our ways and stream our programming. But I’m not accepting their bogus explanations or their “upgrade” . I’m joining the streaming generation too

New Poster

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1 Message

6 years ago

That did it - I'm a customer since 1989 and I've had it with this last TCM channel move.

 

Why would I purchase a Sports channel package to continue to see TCM!?!?

 

A competitior has 1000 MB/s internet (4x faster than my current Xfinity), voice, and has more TV channels at $50 less per month (including TCM).

 

Look around Comcast/Xfinity - we have better options available.

New Poster

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1 Message

6 years ago

Called this morning to complain -- was offered TCM, by itself, for $12 a month. Really?

 

We are done after 30 years -- there's too many options now.

Contributor

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49 Messages

6 years ago


@CMN_DWN wrote:

Called this morning to complain -- was offered TCM, by itself, for $12 a month. Really?

 

 


Um do they not realize that if you really want the package, it's $9.95?  LOL!!  Unless they were thinking of TMC.  That channel is $12 per month.  That's another thing I don't like about Xfinity.  Every other provider I had included TMC with a Showtime subscription since Showtme owns them.  Why doesn't Xfinity?

Contributor

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109 Messages

6 years ago

If you add the Sports and Entertainment package, you will more than likely lose other channels that you watch now. I refuse to change my current package where I will pay more and lose channels! You have been doing this for years! Not cool Xfinity!   

Regular Visitor

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2 Messages

6 years ago

Everyone should let them know what a bonehead move this is. I for one have had it. There are alternatives to Comcast and I will be spending my money somewhere else.

 

New Poster

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4 Messages

6 years ago

Comcast decision to lump TCM with a sports package at a higher cost is not only a slap in the face to its customers but is also a snub to voters here in the Denver metro area. Comcast has been allowed to operate a cable monopoly in Denver — by voters. No other cable company is allowed to offer cable TV services in the area. In return for the absolute right to the Denver market, Comcast has to provide certain basic services and follow certain regulations. It’s clear Comcast has no interest or incentive in understanding or providing for customer or community basic services (this is more than evident by lumping TCM with a Sports Package — a freaking Sports Package!) To add insult to injury, Comcast is pushing the ridiculous notion that people who watch TCM are hardcore sports fanatics too who love to jump back and forth between NASCAR and My Fair Lady. Yes, the people who made the decision to scrub TCM from basic cable and lump it into a sports package actually believe their customers are stupid enough to buy it — or forced to buy it. More importantly, these same people, in their own arrogance, understand that there’s not a thing you can do about it. Well, maybe we can do something about it. It’s just not about the decision to move TCM to a sports package — it’s about a lot more than that. How much do you pay for your cable package? How many Channels do you pay for that you never watch? How slow is your “fast” internet connection? How many outages do you experience every year? What other insane issues do you put up with from Comcast simply because they hold a monopoly in your area? Instead of contacting Comcast customer service (and waiting on hold for the rest of the day), contact your state legislature and let them know your fed up. Comcast has a long and rich history of ignoring their customers. Let’s put our elected officials to work and ask them to contact Comcast.

Contributor

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17 Messages

6 years ago

Your removal of TCM is simply unacceptable.  It is the proverbial STRAW.  I am a 35 year customer of Comcast.  I will be removing myself at my contract expiration, and seeking out alternatives to your service.  TCM removal to Sports package, is ludicrous.  

New Poster

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1 Message

6 years ago

People are clearly angry.

It is clearly a money grab.

Pretty much every other distributor out there provides TCM as part of a primary service.

You would think Comcast would care, but they don't seem to.

Regular Visitor

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4 Messages

6 years ago

Taking away TCM from the digital preferred pkg. is very upsetting. Saying the are moving it to the sports Entertainment Package  is wrong that tier has it already. They broke our contract and when mine is over I will find another company that is  hopefully more customer friendly. Xfinity just awful to do this and gives them a terrible reputation. Too bad. I really liked them until now.

New Poster

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4 Messages

6 years ago

Cannot believe Comcast has done it again, removing channels within an existing contract package.  Really Comcast!  I have been a loyal customer from the very beginning.  We originally had Media One in 1996 which was bought out by Comcast.  We have had to deal with increasing device fees, increasing package fees with no improvements, channels being removed with no credits.  Unfortunately Comcast is the only cable station available in our area (except for ATT which is totally not worth it).  Bring TCM back!!

New Poster

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3 Messages

6 years ago

Yes, and I have many thoughts on this.  I watch just a couple of channels and when I signed a contract 11 months ago (13 remaining now), I got exactly the package I needed to get TCM and the couple of other channels I watch.  I priced the alternatives accordingly.  Now I'm left with about half of what I watch being taken away, and to keep it, I effectively have been given a price increase of $10 a month mid-contract.  I can't alter the terms, but Comcast apparently can.  I spent a lot of time with "service" reps.  One spoke poor English, very hard to understand.  I got the script about "two movies a month".  

 

The competition is really no better -- it's these unethical clowns or the other unethical clowns at AT&T, who also raised my prices mid-contract even though I was told I would be paying that specific price for a full two years (a lie) -- because apparently I wasn't really guaranteed the PRICE but the DISCOUNT, which didn't change, only the underlying base price (!!!) -- something not mentioned by the salesperson.  So it doesn't matter who you use, they both are terrible and they can't seem to understand why people HATE their cable companies.

 

My solution will be to become one of the many cord cutters in 13 months.  Of course I will not be paying the sizeable early termination fee, even though this mid-contract change *SHOULD* constitute a material modification to the contract terms that nullifies the contract, but I wouldn't be surprised if that 50 pages of fine print includes something about the channel lineups being subject to change, and even if it doesn't, my only available remedy would be to go to court when they assess the ETF and spend time and money addressing it, with a high risk of losing because of something in all of that contract language that leaves me on the hook.  They almost certainly have every contingency covered in a way that works for them.  The contract is very one-sided.  

 

I will therefore look into the cord cutting alternative and give the cable companies revenue for nothing more than the bare minimum necessary, internet connectivity.  At least I don't need to sign a contract for any of the online streaming bundles, and switching those is trivial (no installation appointments) so if they pull this nonsense, it can be remedied instantly.  I had been slightly on the "don't cord cut" side of the fence but this is really the final straw.  I get really riled up about something pricing or programming related every year or so it seems, so instead of continuing to deal with more of the same, I guess it'll be time to try something different in 13 months.  I sure do wish I could get out of the contract today.

 

Oh, and I've kept seeing the response to the bewilderment over this classic movie channel being added to a sports package as, "well, it's the Sports AND Entertainment package".... but is it, really?????  Because when I look on their own website, TODAY, it calls it the "SPORTS ENTERTAINMENT BUNDLE", with no AND, no AMPERSAND, just that.  So to me it sure looks like this has been poorly matched with a bunch of sports stations.  I look at that list and I see nothing else that interests me in the least.  I'm not a sports fan and there isn't much else in the bundle that isn't sports.  So basically they've made it so that unless you were also actually interested in those sports channels, TCM ends up costing about as much as a premium movie channel.  

 

New Poster

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2 Messages

6 years ago

Just went to see what was on, and got message I needed a subscription. I watch this channel everyday and had no idea it was being taken away! When was this announced? Why is it being taken away? Why is it being placed, hidden as it were, in a package listed with sports?! This makes no sense to me other than Comcast is wanting more money!!! As it doesn't get enough already I am guessing! I know it does based on my bill every month! If Comcast is wanting me to leave and find another provider, this is working. Hadn't thought about it, but now I guess is time to reconsider! At least if a change is being made, it should be announced formally. If it needed to be in a special package, it could be combined with one that makes sense! I find this very stupid. It is probably time to look around, or just say I spend too much time watching TV anyway. I guess I need to look at other providers as well! 

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25.9K Messages

6 years ago

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