Removed by me for violating forum guidelinesI just received a notice from Comcast that they are removing TCM, Turner Classic Movies, from all current packages and moving it to the SPORTS ENTERTAINMENT PACKAGE? What possible logic is there to that brilliant change? TCM is widely viewed by many Comcast subscribers on their regular packages--NOT SPORTS ENTERTAINMENT PACKAGE! I URGE COMCAST TO LEAVE TCM WHERE IT IS. I am seriously considering cancelling my Comcast subscription over this. <Edited> Get real Comcast and leave TCM alone. Seriously!
Solved! Go to Solution.
Hello, mbg71. Thank you for reaching out.
Every month, Comcast pays programmers like networks, local TV station owners and others, for the ability to bring their programming to you. We regularly review our programming and sometimes make changes to ensure we're offering a wide variety of programming at the best value. We look at a variety of factors, including customer viewership and programming costs when making these decisions. Viewership of TCM is low, as over 90% of our customers watch less than two movies per month. Given this and contractual limitations on offering TCM a la carte, we decided to move TCM to the Sports Entertainment Package, which will help us manage programming costs that are passed on to our customers while continuing to make the channel available to those who want to watch it.
Thank you for your response. I am afraid I do not believe your response entirely. TCM is widely viewed in my area by many friends and relatives. There are many, many other channels that Comcast offers other than Turner Classic Movies which you could switch to the oblivion of your Sports Package. Quite frankly, some of the channels you offer mot people NEVER watch. I am one of thousands of Comcast customers who wish you would change your mind and leave TCM available as it is. PLEASE reconsider! I have been a Comcast client for many years and this situation is causing me to re-evaluate my subscription. PLEASE leave TCM alone.
Is it true that in October, TCM will go to the Sports Entertainment Package? Did you really drop Cinamax and gave us Hitz? I dont want HITZ, I want a reduction in my bill for the loss of Cinamax. I also want to manage my account on line and be able to drop some of these useless channels like HITZ. I have tried talking on the phone to someone about this, the young lady was clueless about what she was trying to sell.
It's upsetting to learn that Comcast is dropping Turner Classic Movies from Digital Starter to a Sports Package.
Please explain why you are doing this?
Moving TCM out of Digital Starter significantly impacts seniors, who value the classic movies for nostalgia as well art.
We cannot afford to pay for more Sports Channels---we're already have more Sports selections than we could ever watch in a lifetime!
Please restore TCM to the Digital Starter Package!
If you cut the cord on us, we will cut the cord with Comcast and move to Hulu, Roku and Netflix, as so many around us have already done.
/a concerned Comcast customer
They just laid my FIOS line for Phone service only, moving TCM to an additional cost package is not going to happen for me. I already pay enough!!! I watch TCM daily and will switch to FIOS in October if it is dropped from digital preferred. Fair warning COMCAST.
What are they thinking? Whose brilliant idea was this? Fans of Bette Davis, Greta Carbo and all the great actresses Don'tcare about hitting balls in a field. What can we do about this absurd decision.?
The culture is saturated with enough Sports. Why put the glorious TCM in a package where the movie fans can't see it. Why do we have to pay to get a bunch of sports channels we never watch?
Please reconsider this move Comcast. Don't deprive us of the extraordinary talent on display every day on TCM.
I am extremely disappointed that Comcast is moving TCM to a Sports Package!
I have been a loyal Comcast customer for over 30 years. How many companies would love to have that loyalty? I have stayed with Comcast through many rate increases, including the most recent one, as well as through the elimination or removal of channels to another more expensive tier. I'm not sure how Comcast will increase profitability by disappointing existing customers. It's almost as if we are being begged to "cut the cord". If I wanted a Sports Package, I would already have one. It is most disappointing to have to pay an additional monthly fee for TCM programming. I can only hope that Comcast reconsiders this decision. Doubtful but hopeful.
Reluctantly, I will be exploring the other options for televison service.
just another way Comcast came up with to rip off the consumer, I for one watch TCM everyday as many of my colleagues and friends, to group it with a bunch of useless sports channels and few actual entertainment channels and name it Sports and Entertainment package is a joke, at least they could group it with some real channels, I have a contract with Comcast and they’re breaking it
Hi Joi1, thank you for reaching out here on our community forums. I understand your concern with TCM and HITZ, and you are correct and effective October 10th TCM will move to our Sports Entertainment package. I can help review your account and remove HITZ accordinly, please send me a private message with your full name to begin.
Thousands of Comcast subscribers are questioning the reasoning behind transferring TCM to another redundant sports package--where they will lose a vibrant, much watched, historical movie channel. Comcast has done many questinable things in the past--including price increases out of the blue, channel switching to raise money from targeted watchers of certain programing, etc. Switching TCM to a sports package is absurd. Who is their right mind would take an additonal cost sports channel just to watch TCM and pay even more money? There are so many unwatched channels on Comcast already that we pay for that moving a watched channel like TCM makes no sense whatsoever. Why does Comcast insist on such out of the blue changes that upset so many clients? Is there a public relations department at Comcast? Surely there is someone at Comcast who can reverse this decision.
Hi there, mbg71. We do understand where you're coming from and we will absolutely pass your feedback along. Thank you.
No ACCNetwork on the sports package and TCM(movie channel) to sports package.
There is no cure for stupid. Looks like a hidden rate increase.
Time to cut the cable.
We're very unhappy with Xfinity. First, we we had Max in our package, and now that's replaced with Hitz. We don't want Hitz. Now, you're moving TCM to Sports Package. We don't want to subscribe to Sports Package. So, now we've lost two channels. We didn't watch either one a lot, but we did enjoy some shows on Max, or an occasional movie. We enjoyed TCM especially around the Holidays. This makes no sense.
I'm not buying this explanation. We live in Minneapolis, and we had TCM for years. Then Comcast moved TCM to the sports and entertanment package several years ago. We did not pay the extra fee to watch it.
This fall, our bill said that TCM was returning to our package--but did not say that it was only temporary. So we've had TCM for a couple of months, and now it's going back to the sports and entertainment package--feels like a bait and switch to me. Comcast gives and Comcast takes away. I'm used to it.