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Not Getting Newsmax Channel 1115

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New Poster

Not Getting Newsmax Channel 1115

Greetings,

I contacted Comcast & they said I should be getting Newsmax Ch. 1115 because it's on the channel lineup I have. Yet, 1115 is absent from the channel guide. The channel numbers go from 1114 with the very next channel being 1121. Any ideas why I'm not getting Newsmax?

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Expert

Re: Not Getting Newsmax Channel 1115


@stones67 wrote:

Greetings,

I contacted Comcast & they said I should be getting Newsmax Ch. 1115 because it's on the channel lineup I have. Yet, 1115 is absent from the channel guide. The channel numbers go from 1114 with the very next channel being 1121. Any ideas why I'm not getting Newsmax?


Are you on the X1 platform?


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New Poster

Re: Not Getting Newsmax Channel 1115

Same here.

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New Poster

Re: Not Getting Newsmax Channel 1115

I have the XR2 remote. Channel 1115 does not appear in my channel guide.

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Expert

Re: Not Getting Newsmax Channel 1115

To get Newsmax channel 1115 you need to be on the X1 platform.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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New Poster

Re: Not Getting Newsmax Channel 1115

What is the technical reason for requiring the X1 platform to receive Newsmax/1115? 
For context, I currently use a Tivo Premiere w/ CableCard.

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Diamond Problem Solver

Re: Not Getting Newsmax Channel 1115

It an IP channel only available through the X1 boxes

I am a Retired Official Comcast Employee
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