poolejd13's profile

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2 Messages

Sunday, March 22nd, 2020 10:00 AM

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Missing all my channels

I just got the X1 box with the 220+ package and I am not getting any channels except 499 and up. No local channels oe normal channels. I have tried redresh multiple times and no luck. My online stream app on my 2 rokus show all channels.  Its just the X1 box that isn't working. Please help!

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Gold Problem Solver

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5.9K Messages

5 years ago

It looks like you are not set up correctly. Check the tv manual and setup information supplied. Make sure the coaxial cable is  new (RG6 preferred) to get a srong enough signal.

New Poster

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2 Messages

5 years ago

According to the small book I have, everything is et up correctly using brand new cables provided by comcast. I can access all my channels via on demand but I just cant watch them live. 

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