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Looking for Channel moves? (Caution for Grandfathered)

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Looking for Channel moves? (Caution for Grandfathered)

When looking for channels like ID, Starz, TMC, and other recent losses (or costing more).

Please remember some of us off contract and paying regular rates may still have some of these "Grandfathered".

 

A number of posters (many to be exact) have posted about loosing channels after talking to Comcast about changes in service with out knowing if the channel is actually available in their service area. All service areas do vary in what is available in our specific viewing area, and channel location.

 

There is one way to safely check whether a channel is actually available (free or cost upgrade). Push the Guide button on your remote for regular cable. Start with the lowest channel number "single digit". Page through the list looking for what is shown (not all like this feature). The fact is all channels whether you can currently watch them or not, will be found for your area.

 

Select the channel. It will either work, or tell you need to upgrade (more money) to get it.

 

If you do not find it on the list, do not call to make changes. If you do you will lose "grandfathered channels" you might still have. I believe there still is an unintended "error" in computer program to keep from reversing the loss of "Grandfathered" channels. It was never intended to punish old customers from upgrading services.

 

I will "lock" the post since it's not intended to be argued about. Comcast employees may likely reply if needed.


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Re: Looking for Channel moves? (Caution for Grandfathered)

Updated 6/14/2020:

 

My current invoice states that the ID channel will be added 6/16/20 to "Entertainment Genre Pack and Extra Tier".

 

That sounds like bad news for me here in Bloomington MN franchise, since I refuse to pay extra now.   It may be helpful for anyone willing to pay moe to get it.  The "grandfathered" clause is saving fewer channels now.


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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Re: Looking for Channel moves? (Caution for Grandfathered)

As of today, June 19,2020,  I am happy to post that I did not lose either ID Channel or Travel Channel as stated on my last statement. They were going to a different tier, that I don't have, on June 16, 2020/

 

At least for now maybe these two "grandfathered" channels may still be kept for some of us.

I will report back if they dissapear for me in the near future.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!