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In MST but my programming is EST. please HELLLLPPPP

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In MST but my programming is EST. please HELLLLPPPP

hi,

just had X1 installed.  our guide is showing east coast times rather than Mountian time with no day light savings(AZ).  the content being delivered is being shown like i was on the east coast. Ex. AEW would come on TNT on the east coast at 9pm...which means it should come on at 7pm my time (as it would on directv) but it comes on at 9pm.

i reset/refreshed the box and the CSR did also from their end was on the phone for 45 mins just to be told they never heard of this issue before bt after reading the forums I see alot of people mentioning it but no one giving the solution.

another concrete example is animal kingdom on TNT should be on at 6pm on west coast but our guide and scheduled recording is 9pm.  

what's going on?In MST 

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Re: In MST but my programming is EST. please HELLLLPPPP