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Free to Me Guide not showing all of the free-to-me channels

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Free to Me Guide not showing all of the free-to-me channels

I just tried to check the program schedule on the PBS channel I was watching with my kid. The channel isn't showing in the list. When I entered it manually I get an error message saying it isn't a Free to Me channel and that I'll have to switch to All Channels Guide to view its information. I tried a system refresh and after a very long reboot, the problem is still there.

What gives?