Community Forum

Fox Sports 2

Frequent Visitor

Re: Fox Sports 2 (formerly Fuel TV)

Time Warner Cable has FS2 in most of their markets and they don't sponsor racing.  It's also a big deal on some afternoons when NY Sports talker Mike Francessa has his show shifted to FS2....  Much smaller audience.

 

 

 

 

Diamond Problem Solver

Re: Fox Sports 2 (formerly Fuel TV)


@Doug-H wrote:

Time Warner Cable has FS2 in most of their markets and they don't sponsor racing.  It's also a big deal on some afternoons when NY Sports talker Mike Francessa has his show shifted to FS2....  Much smaller audience.

 

 

 

 


 

 

 

TWC doesn't sponsor racing????

 

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New Poster

Re: Fox Sports 2 (formerly Fuel TV)

Paying $200 and not to have this channel that's showcases LIVE events in which get highest ratings is a shame. I strongly recommend adding this.
New Poster

Re: Fox Sports 2

Need to get fuel channel or fox sports 2. I might be changing tv providers.
Regular Contributor

Re: Fox Sports 2 (formerly Fuel TV)


@ebl11 wrote:

As a NASCAR fan, I was afraid that I would not be able to see the same racing events that I used to see on Speed when they rebranded the channel this past weekend.  I was just proven correct.  I now won't be able to see the Whelan Modified race that is airing on FoxSports 2 from Bristol tonight as Comcast doesn't have Fox Sports 2 in the channel lineup.  I was able to watch it last year when it was on Speed.

 

I strongly encourage Comcast to rectify this situation and add Fox Sports 2 to the lineup.  If I can't watch the things I want to watch because the channel isn't available, then I'm going to look for a cable provider who can provide it.


Gee I see "Mr. Ted" has editied your post! Inquiring minds would maybe wonder what "that" was all about? NOT that Ted would limiting the negative input!

Love Ya Long Time GI.

Regular Contributor

Re: Fox Sports 2 (formerly Fuel TV)

Not sure what the idea was with Ted's editing job.  Why did he pick the 31st post on a thread that is 1002 posts long to edit and repost?  Maybe he's just getting bored, knowing that Comcast is never going to give it's customers what they want; I mean, lets get real here...Comcast giving customers what they want?  No, it doen't work like that.  It's our duty as customers to take whatever Comcast can find cheap enough to shovel off to us, so they can justify charging us two hundred dollars plus a month just so we can see our local baseball team, and Game of Thrones.  Then we can say "thank you, may I have another........"

Contributor

Re: Fox Sports 2 (formerly Fuel TV)

What bothers me about all this is Comcast's refusal to let us know why these channels aren't available. (I also want MAVTV).  There has been speculation the reason that ATT Uverse have been showing Darts instead of NASCAR is that FOX bumped up their rates above the agreed rate for NASCAR and Basketball, claiming they were additions to the lineup.  Personally I wouldn’t mind them putting these channels into an enhance sports package where if we want them, we pay extra.  I’m willing to pay extra for the channels.  Just make them available.  If they don’t, I will pay Dish for them.

New Poster

Re: Fox Sports 2 (formerly Fuel TV)

>Personally I wouldn’t mind them putting these channels into an enhance sports package where if we want them, we pay extra.

 

FOX won't allow Comcast to do that.

Contributor

Re: Fox Sports 2 (formerly Fuel TV)

Then Fox can stuff them

both. The only reason I watch FS1 is NASCAR. The time has come where customers should be able to alacart their cable. I know MAVTV allows it because Dish has it in a sportsman package. The games Fox it playing with UVerse is total BS. Interesting to see when NASCAR switches to NBC sports, the games Comcast will play with other providers. 

Frequent Visitor

Re: Fox Sports 2 (formerly Fuel TV)

Fox/FS1,2 no longer have the rights to Wheelan, NBCSN have all the NASCAR touring series rights.No idea about Live or not however

Official Employee

Re: Fox Sports 2 (formerly Fuel TV)


@Ctstreetrodder wrote:

@ebl11 wrote:

As a NASCAR fan, I was afraid that I would not be able to see the same racing events that I used to see on Speed when they rebranded the channel this past weekend.  I was just proven correct.  I now won't be able to see the Whelan Modified race that is airing on FoxSports 2 from Bristol tonight as Comcast doesn't have Fox Sports 2 in the channel lineup.  I was able to watch it last year when it was on Speed.

 

I strongly encourage Comcast to rectify this situation and add Fox Sports 2 to the lineup.  If I can't watch the things I want to watch because the channel isn't available, then I'm going to look for a cable provider who can provide it.


Gee I see "Mr. Ted" has editied your post! Inquiring minds would maybe wonder what "that" was all about? NOT that Ted would limiting the negative input!

Love Ya Long Time GI.


I edited the title of that post about a year ago (5/1/2014) so that the topic would be easier for all to find. 

 

Also, I "stickied" this thread (floated it to the top of this page in 2014 sometime) so it would be easier for all to locate, find and post. 

 

Thanks for your continued feedback.  

 

 


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Official Employee

Re: Fox Sports 2 (formerly Fuel TV)


@SpeedBuggy wrote:

What bothers me about all this is Comcast's refusal to let us know why these channels aren't available. (I also want MAVTV).  There has been speculation the reason that ATT Uverse have been showing Darts instead of NASCAR is that FOX bumped up their rates above the agreed rate for NASCAR and Basketball, claiming they were additions to the lineup.  Personally I wouldn’t mind them putting these channels into an enhance sports package where if we want them, we pay extra.  I’m willing to pay extra for the channels.  Just make them available.  If they don’t, I will pay Dish for them.


Apologies. I gave some general responses as to why this channel is not available in all areas in this thread a few times.

 

At the risk of repeating, I can do so again for any newcomers to this topic: 

 

We certainly realize that anything short of a post that says "Comcast is adding Fox Sports 2 in all areas on this date and your monthly cable bill won't go up" will not be a satisfactory answer for most.

 

Unfortunately, we don't have an expected date for an announcement for the Fox Sports 2 in additional Comcast areas. We do offer Fox Sports 2 in some areas. 

 

I do know that our programming teams meet regularly with Fox on this and other topics. The conversations are ongoing.

 

Any possible addition of any new network would also most likely incur additional costs to Comcast that would be passed along to our customers. As mentioned above, those additional costs are one of the factors in considering adding any new network.

Generally, new networks want to be added to a very widely distributed level of service for the potential of the most eyeballs (ratings) and advertising revenue. That means that the costs are then spread across all of our customers who receive this channel, not just to those who want to pay individually for that specific service or a Sports Package.

The Comcast employees who participate in these forums certainly pass along any collective feedback, interests and concerns to our programming teams. Apologies if I did not state that previously.

 

 


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Contributor

Re: Fox Sports 2 (formerly Fuel TV)

So, Mr. COmcastTed, can you explain why in Comcast's annoucment, made back in Aug of 2013 that BOTH Fox Sports 1 AND Fox Sports 2 were coming to our lineup when SPEED went away?  We've now been waiting for over 18 months and we are no closer now than we were.

 

so, was COMCAST lying back in Aug. of 2013 when they said both were coming?

 

 

Regular Contributor

Re: Fox Sports 2 (formerly Fuel TV)


@Jalpa_Mike wrote:

So, Mr. COmcastTed, can you explain why in Comcast's annoucment, made back in Aug of 2013 that BOTH Fox Sports 1 AND Fox Sports 2 were coming to our lineup when SPEED went away?  We've now been waiting for over 18 months and we are no closer now than we were.

 

so, was COMCAST lying back in Aug. of 2013 when they said both were coming?

 

 


Mike,

 

 

Frequent Visitor

Re: Fox Sports 2 (formerly Fuel TV)

Its sad I guess some day Comcast will eventually offer FS2 but it sounds like it will be like the rest , in order to get 1 channel you want you will also have to pay for 25 ya dont want in the least .

Regular Contributor

Re: Fox Sports 2 (formerly Fuel TV)


@Jalpa_Mike wrote:

So, Mr. COmcastTed, can you explain why in Comcast's annoucment, made back in Aug of 2013 that BOTH Fox Sports 1 AND Fox Sports 2 were coming to our lineup when SPEED went away?  We've now been waiting for over 18 months and we are no closer now than we were.

 

so, was COMCAST lying back in Aug. of 2013 when they said both were coming?

 

 


Mike,

 

Pay NO attention to the mirrors & smoke, nor the voice from behind the curtain!!!!

 The "company line", better known as Bovine Scatology will soon be regurgitated. 

 

The ONLY thing that Comcast will pay attention to is the sounds of exiting customers. Until the vast majority of people that wants FS2 "grows some" & votes with there subscriptions, you will take your poundings & love it!!!!  Some of us are locked into contracts BUT those of you that are not, should be looking to another provider that will give you the service desired. It should be crystal clear to even a blind man that Comcast has no desire to do anything but dominate the market & pay no attention to their subscribers. Self evident with their national customer ratings in the past SEVERAL years. They've managed to have a strangle hold on "Last Place" . Do not call Customer No Service & complain as they have shown on several occasions that they will do "not so nice things" to your account name, if you are labeled a complainer!!!!  These are just the facts & not my opinion.

 

Contributor

Re: Fox Sports 2 (formerly Fuel TV)

Yep, we always get these channels nobody wants like "Al-Gore-Zera".

 

i learned long ago to not contact customer service.  You get nowhere.  There is a reason why they are in last place.  They seem to be proud of that ranking since they don't seem to be in any hurry at all to provide the channel that they themselves promised 18+ months ago.

 

 

Frequent Visitor

Re: Fox Sports 2 (formerly Fuel TV)

I don't understand why FS2 is only available in some areas since it is a nationwide,not local,station? And Xfinity is a Nascar sponsor! How & why is such a deal made? There's even a petition on Fox Sports Race Hub site, which I signed, to get FS2! So it all comes back to Comcast.

Official Employee

Re: Fox Sports 2 (formerly Fuel TV)


@lipstickcat wrote:

I don't understand why FS2 is only available in some areas since it is a nationwide,not local,station? And Xfinity is a Nascar sponsor! How & why is such a deal made? There's even a petition on Fox Sports Race Hub site, which I signed, to get FS2! So it all comes back to Comcast.


Comcast does offer Fox Sports 2 in some markets based on some existing contractual obligations. Some of these could be contractual obligations inherited from the previous cable provider. 


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Regular Contributor

Re: Fox Sports 2 (formerly Fuel TV)


@ComcastTeds wrote:

@lipstickcat wrote:

I don't understand why FS2 is only available in some areas since it is a nationwide,not local,station? And Xfinity is a Nascar sponsor! How & why is such a deal made? There's even a petition on Fox Sports Race Hub site, which I signed, to get FS2! So it all comes back to Comcast.


Comcast does offer Fox Sports 2 in some markets based on some existing contractual obligations. Some of these could be contractual obligations inherited from the previous cable provider. 


Hi Ted,

 

You bring up an interesting subject. You state "Some of these could be contractual obligations inherited from the previous cable provider." Would you be so kind as to tell us how many of these markets have FS2 because of a "Legacy Contract" and how many markets FS2 was actually added to the lineup without a legacy contract dictating that Comcast MUST carry FS2? Is it not true that when the contractual period is terminated, that Comcast has no plans , at this time, to continue making FS2 available in these markets?

 

 

Official Employee

Re: Fox Sports 2 (formerly Fuel TV)


@Ctstreetrodder wrote:

@ComcastTeds wrote:

@lipstickcat wrote:

I don't understand why FS2 is only available in some areas since it is a nationwide,not local,station? And Xfinity is a Nascar sponsor! How & why is such a deal made? There's even a petition on Fox Sports Race Hub site, which I signed, to get FS2! So it all comes back to Comcast.


Comcast does offer Fox Sports 2 in some markets based on some existing contractual obligations. Some of these could be contractual obligations inherited from the previous cable provider. 


Hi Ted,

 

You bring up an interesting subject. You state "Some of these could be contractual obligations inherited from the previous cable provider." Would you be so kind as to tell us how many of these markets have FS2 because of a "Legacy Contract" and how many markets FS2 was actually added to the lineup without a legacy contract dictating that Comcast MUST carry FS2? Is it not true that when the contractual period is terminated, that Comcast has no plans , at this time, to continue making FS2 available in these markets?

 

 


We don't have any announcements to make regarding additional locations for the addition of Fox Sports 2 at this time.

 

We also don't have an expected date for an announcement for the Fox Sports 2 in additional Comcast areas.

 

I'm not currently aware of any decisions to remove or add Fox Sports 2 in any locations. Any potential channel additions or deletions would be communicated ahead of time according to any FCC and local franchise requirements.

 

 


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Contributor

Re: Fox Sports 2 (formerly Fuel TV)

I still have an issue with the fact that I can't talk to anyone, in the know, locally.  I'm sure there are more people than the techs and the people at the office taking your money and telling you we can't do anything about your requests or complaints.

Regular Contributor

Re: Fox Sports 2 (formerly Fuel TV)

What Ted is saying is no Fox Sports 2 will be added to your lineup if you don't already have it for the foreseeable future.
So there you have it. Change providers for better sports channels. Comcast is only spending cash on internet speed upgrades currently.
I'll be switching from this X1 garbage after my contract expires. 2yrs is coming to a close!
Regular Visitor

Re: Fox Sports 2 (formerly Fuel TV)


@ComcastTeds wrote:

@SpeedBuggy wrote:

What bothers me about all this is Comcast's refusal to let us know why these channels aren't available. (I also want MAVTV).  There has been speculation the reason that ATT Uverse have been showing Darts instead of NASCAR is that FOX bumped up their rates above the agreed rate for NASCAR and Basketball, claiming they were additions to the lineup.  Personally I wouldn’t mind them putting these channels into an enhance sports package where if we want them, we pay extra.  I’m willing to pay extra for the channels.  Just make them available.  If they don’t, I will pay Dish for them.


Apologies. I gave some general responses as to why this channel is not available in all areas in this thread a few times.

 

At the risk of repeating, I can do so again for any newcomers to this topic: 

 

We certainly realize that anything short of a post that says "Comcast is adding Fox Sports 2 in all areas on this date and your monthly cable bill won't go up" will not be a satisfactory answer for most.

 

 

 


Why do you assume that people will not be willing to pay more for FS2? My monthly cable bill keeps going up and I still have the same poor service. In fact, Comcast added a new regional sports "fee" and I did not get anything in return. Maybe you should use some of that extra money to pay Fox for FS2. I don't mind paying more if I actually get something in return, but instead I get the worst of both worlds: I pay more and still don't get anything in return. Comcast cannot claim that they are concerned with raising their customers monthly bills when they unnecessarily raise bills all the time. 

 

New Poster

Fox Sports 2 not a Comcast Channel

WHY WHY WHY?  Does Comcast (xfinity) not carry Fox Sports 2??? It is utterly ridiculous that programming on Fox Sports gets moved around on a whim when programs run over, rain delay, or whatever.  BUT when Comcast does not carry all of the Fox Sports channels the viewer is missing out if their sport is the one that is rerouted.

 

Other companies carry all of the Fox Sports stations.  I play for multiple packages so that I can watch soccer.  When will this be rectified?? I have tried to be a loyal comcast customer and have been for years.

 

What are you doing with all the $$$ I have been giving to you?

Thanks.

New Poster

Re: What about FOX SOCCER PLUS???

Went to watch the Sunday night MLS match tonight on FSC 1 and found NASCAR instead. Scroll said that the game was moved to FSC 2, of course Comcast doesn't carry that, so we are out of luck. Brilliant. Why do I have two different FSC 1 channel numbers with the same content and no FSC 2? Will Comcast please tune into what their customers actually want to see? In my area, soccer is much bigger than NASCAR. Wake up! Where does one go to make a request anyway?

Official Employee

Re: Fox Sports 2 (formerly Fuel TV)


@mccoy86 wrote:

@ComcastTeds wrote:

@SpeedBuggy wrote:

What bothers me about all this is Comcast's refusal to let us know why these channels aren't available. (I also want MAVTV).  There has been speculation the reason that ATT Uverse have been showing Darts instead of NASCAR is that FOX bumped up their rates above the agreed rate for NASCAR and Basketball, claiming they were additions to the lineup.  Personally I wouldn’t mind them putting these channels into an enhance sports package where if we want them, we pay extra.  I’m willing to pay extra for the channels.  Just make them available.  If they don’t, I will pay Dish for them.


Apologies. I gave some general responses as to why this channel is not available in all areas in this thread a few times.

 

At the risk of repeating, I can do so again for any newcomers to this topic: 

 

We certainly realize that anything short of a post that says "Comcast is adding Fox Sports 2 in all areas on this date and your monthly cable bill won't go up" will not be a satisfactory answer for most.

 

 

 


Why do you assume that people will not be willing to pay more for FS2? My monthly cable bill keeps going up and I still have the same poor service. In fact, Comcast added a new regional sports "fee" and I did not get anything in return. Maybe you should use some of that extra money to pay Fox for FS2. I don't mind paying more if I actually get something in return, but instead I get the worst of both worlds: I pay more and still don't get anything in return. Comcast cannot claim that they are concerned with raising their customers monthly bills when they unnecessarily raise bills all the time. 

 


Apologies. That "extra money" is going to pay for the additional charges for existing sports programming and sports channels costs that is already being incurred. 

 

As mentioned earlier, we are not currently permitted to add Fox Sports 2 to a tiered Sports Package. 

 

Generally, new networks want to be added to a very widely distributed level of service for the potential of the most eyeballs (ratings) and advertising revenue. That means that the costs would be spread across all of the customers that have that channel in their level of service, not just to those who want to pay individually for that specific service or via a separate Sports Package.


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Re: What about FOX SOCCER PLUS???


@MediumAl wrote:

Went to watch the Sunday night MLS match tonight on FSC 1 and found NASCAR instead. Scroll said that the game was moved to FSC 2, of course Comcast doesn't carry that, so we are out of luck. Brilliant. Why do I have two different FSC 1 channel numbers with the same content and no FSC 2? Will Comcast please tune into what their customers actually want to see? In my area, soccer is much bigger than NASCAR. Wake up! Where does one go to make a request anyway?


To clarify, duplicate "mirrored" channels (like having FS1 on two separate channels in the channel lineup) do not take up additional bandwidth or channel space. 

 

The multiple channel locations are simply presented as an optional channel entry points for our customers. 

 

 

Just wanted to recap, consolidate and summarize the current situation with Fox Sports 2 that some may find helpful.

 

 

Below is not new information and most all has been posted previously in earlier posts;

 

 

We certainly realize that anything short of a post that says "Comcast is adding Fox Sports 2 in all areas on this date and your monthly cable bill won't go up" will not be a satisfactory answer for most.

 

We don't have any announcements to make regarding additional locations for the addition of Fox Sports 2 at this time. We also don't have an expected date for an announcement for the Fox Sports 2 in additional Comcast areas. I'm not currently aware of any decisions to remove or add Fox Sports 2 in any locations. Any potential channel additions or deletions would be communicated ahead of time according to any FCC and local franchise requirements.

 

We don’t currently have an agreement to add Fox Sports 2 to any Sports Package, as much as we might want to.

 

Comcast does offer Fox Sports 2 in some markets based on some existing contractual obligations. 

 

There are other video providers (likely in your area) that may offer Fox Sports 2.

 

Our content and programming teams are in regular contact with Fox on many topics, including possible additional distribution for Fox Sports 2. The conversations are ongoing. A contract and agreement to terms is required before we can offer any channel to our customers.  These need to be terms that make sense for both parties and for our customers.    

 

All channels, regardless of affiliation, are required to go through the same application and approval process in order to be carried by Comcast.

 

Our programming teams and local management teams constantly evaluate programming choices and make decisions based on customer interests, costs, channel bandwidth management and contractual obligations.

 

As with any network contract, we want to come to an agreement that offers the best terms for our customers and our company that keeps both our costs and our customer's monthly costs to a minimum. Any possible addition of any new network would also most likely incur additional costs to Comcast that would be passed along to our customers. As mentioned above, those additional costs are one of the factors in considering adding any new network.

 

Generally, new networks want to be added to a very widely distributed level of service for the potential of the most eyeballs (ratings) and advertising revenue. That means that the costs would be  spread across all of the customers that have that channel in their level of service, not just to those who want to pay individually for that specific service or via a separate Sports Package.

 

Of course, situations may change based on customer demand, channel bandwidth opportunities, business opportunities, costs and contractual obligations. The Comcast employees who participate in these forums certainly pass along  collective feedback, interests and concerns to those teams. This forum is not the sole source of customer input.


ONLINE ACCESS

 

The current contract terms with Fox only allow online access to Fox Sports 2 for customers who have that channel (Fox Sports 2) in their level of service. 

That is how most all cable networks operate and this situation is standard across all video providers.

 

Below from the Fox Sports Go site:  http://msn.foxsports.com/foxsportsgo/

Live streams of all the FOX Sports Networks are available at no additional cost to fans who receive FOX Sports as part of their TV subscription through participating TV providers. If you get FOX Sports 1, FOX Sports 2, and FOX sports regional channels at home, you've got access!

 

  

If you are interested in both sides of the story, you should also ask Fox Sports 2 why they don't have more distribution on Comcast and other video providers, you can do that here: http://msn.foxsports.com/feedback  

 

Apologies that Fox has chosen to put some of their high profile events on one of their least distributed cable channels.

 

It takes two parties to negotiate and come to an equitable agreement for carriage of any cable network. Below is a quote from Mediacomm (a peer video provider) from early 2013 that I think helps illustrate the situation.  

“Contrary to accusations by industry critics, cable companies are reluctant to raise video subscriber rates because when we do, we lose customers. Mediacom does not make more money when we raise video prices, since we remit virtually every penny of the increase on to the content owners. Over the last three years, the increase in our programming costs was more than double the increase in video revenues, even after taking our subscriber rate increases and equipment charges into account.”

 

Generally in addition to per subscriber fees, there are additional capital costs incurred (equipment and such) as well as any opportunity costs (what else could we use that bandwidth for).  This is no different than most other businesses.  

 

I hope that the above helps to explain some of the ”whys”.

 

Unfortunately, it’s not always as easy as saying, “hey, some (or most) of our customers want this this, let’s put it on and pay whatever the costs are and pass those costs along to all of our customers”.  If and when we have additional news to announce, we will certainly do so here and in other places.


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Re: What about FOX SOCCER PLUS???

Approved solution? LOL!  How is this "solved"?  The only solution is to make FOX SPORTS 2 available to those who want it. Period.

 

"Generally in addition to per subscriber fees, there are additional capital costs incurred (equipment and such) as well as any opportunity costs (what else could we use that bandwidth for). This is no different than most other businesses."

 

Comcast had no problem with "equipment and such..." when they foisted Al Jazeera TV off on us, did they?  How is that bandwidth use working out for you now?

 

Comcast is so afraid of increasing costs, because they will lose customers; Why are they not afraid of losing customers who are just plain tired of being gouged for what they already have, and cannot watch what they want to, because the "bandwidth" is taken up with so so many krap channels that nobody watches, but we have to pay for, in order to watch our team play, or "Game of Thrones"?  

Official Employee

Re: What about FOX SOCCER PLUS???


@markdartj wrote:

Approved solution? LOL!  How is this "solved"?  The only solution is to make FOX SPORTS 2 available to those who want it. Period.

 

"Generally in addition to per subscriber fees, there are additional capital costs incurred (equipment and such) as well as any opportunity costs (what else could we use that bandwidth for). This is no different than most other businesses."

 

Comcast had no problem with "equipment and such..." when they foisted Al Jazeera TV off on us, did they?  How is that bandwidth use working out for you now?

 

Comcast is so afraid of increasing costs, because they will lose customers; Why are they not afraid of losing customers who are just plain tired of being gouged for what they already have, and cannot watch what they want to, because the "bandwidth" is taken up with so so many krap channels that nobody watches, but we have to pay for, in order to watch our team play, or "Game of Thrones"?  


Apologies, not sure how that was marked as the solution. I removed that designation. 

 

Condensed version on Al Jazerra America below:

 

Al Jazeera America was formerly Current. Comcast had a distribution contract with Current. Current was sold to Al Jazeera America and that existing contract carried over to the new ownership.

Some more background here: http://en.wikipedia.org/wiki/Current_TV

 


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New Poster

Re: What about FOX SOCCER PLUS???

That is a bunch of typical BS used by various carriers to justify a lack of service. The cost of carrying a channel such as Fox Sports 2 would be pennies. It would certainly be much less than $1. Adding $1 to the sports package would not cause them to lose any customers. 

Official Employee

Re: What about FOX SOCCER PLUS???


@fingerstim wrote:

That is a bunch of typical BS used by various carriers to justify a lack of service. The cost of carrying a channel such as Fox Sports 2 would be pennies. It would certainly be much less than $1. Adding $1 to the sports package would not cause them to lose any customers. 


As mentioned previously, our current contract with Fox does not allow us to offer Fox Sports 2 in a Sports Package, as much as we would like to do that. 


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Re: Fox Sports 2 (formerly Fuel TV)

And yet we mention yet again for the 1000th time.... COMCAST's own press release from August of 2013, where they (not us), specially stated that Fox Sports 1 AND Fox Sports 2 were coming to our cable line-up when SPEED went away. A bunch of programming moved over to FS2 when the transition occurred (i.e. Stacey David's GEARZ). I sure didn't see a drop in my cable bill when all these shows went away. But I am sure COMCAST will have no problem raising the bill once they finally start giving us FS2 as promised 18+ months ago.
Official Employee

Re: Fox Sports 2 (formerly Fuel TV)


@Jalpa_Mike wrote:
And yet we mention yet again for the1000th time.... COMCAST's own press release from August of 2013, where they (not us), specially stated that Fox Sports 1 AND Fox Sports 2 were coming to our cable line-up when SPEED went away. A bunch of programming moved over toFS2 when the transition occurred (i.e. Stacey David'sGEARZ). I sure didn't see a drop in my cable bill when all these shows went away. But I am sureCOMCAST will have no problem raising the bill once they finally start giving usFS2 as promised 18+ months ago.

Fox Sports 2 was added in areas where it replaced Fuel. Apologies again that Fox has made decisions to move some of their more popular programing over to their least distributed cable network.

 

 


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Re: Fox Sports 2 (formerly Fuel TV)


@ComcastTeds wrote:

@Jalpa_Mike wrote:
And yet we mention yet again for the1000th time.... COMCAST's own press release from August of 2013, where they (not us), specially stated that Fox Sports 1 AND Fox Sports 2 were coming to our cable line-up when SPEED went away. A bunch of programming moved over toFS2 when the transition occurred (i.e. Stacey David'sGEARZ). I sure didn't see a drop in my cable bill when all these shows went away. But I am sureCOMCAST will have no problem raising the bill once they finally start giving usFS2 as promised 18+ months ago.

Fox Sports 2 was added in areas where it replaced Fuel. Apologies again that Fox has made decisions to move some of their more popular programing over to their least distributed cable network.

 

 


Ted,

 

No need to apologize for Fox. You REALLY need to "man up" and apologize for Comcast though!!! I do believe that in the "original" press release there was no statement to the fact of ONLY adding FS2 where it was replacing Fuel???? Would you be so kind as to repost the press release for those that have come onto this thread in, oh let's say maybe the past 18 months and are unaware of the press release made all the way back in 2013????

Regular Contributor

Re: Fox Sports 2 (formerly Fuel TV)


@ComcastTeds wrote:

@Ctstreetrodder wrote:

@ComcastTeds wrote:

@lipstickcat wrote:

I don't understand why FS2 is only available in some areas since it is a nationwide,not local,station? And Xfinity is a Nascar sponsor! How & why is such a deal made? There's even a petition on Fox Sports Race Hub site, which I signed, to get FS2! So it all comes back to Comcast.


Comcast does offer Fox Sports 2 in some markets based on some existing contractual obligations. Some of these could be contractual obligations inherited from the previous cable provider. 


Hi Ted,

 

You bring up an interesting subject. You state "Some of these could be contractual obligations inherited from the previous cable provider." Would you be so kind as to tell us how many of these markets have FS2 because of a "Legacy Contract" and how many markets FS2 was actually added to the lineup without a legacy contract dictating that Comcast MUST carry FS2? Is it not true that when the contractual period is terminated, that Comcast has no plans , at this time, to continue making FS2 available in these markets?

 

 


We don't have any announcements to make regarding additional locations for the addition of Fox Sports 2 at this time.

 

We also don't have an expected date for an announcement for the Fox Sports 2 in additional Comcast areas.

 

I'm not currently aware of any decisions to remove or add Fox Sports 2 in any locations. Any potential channel additions or deletions would be communicated ahead of time according to any FCC and local franchise requirements.

 

 


Ted,

 

Maybe you didn't understand the questions?

 

#1

Would you be so kind as to tell us how many of these markets have FS2 because of a "Legacy Contract"

 

#2

how many markets FS2 was actually added to the lineup without a legacy contract dictating that Comcast MUST carry FS2?

 

Thanks for your attention with these questions.

 

Official Employee
Moved:

Re: Fox Sports 2 (formerly Fuel TV)

Official Employee

Re: Fox Sports 2 (formerly Fuel TV)


@Ctstreetrodder wrote:

@ComcastTeds wrote:

@Ctstreetrodder wrote:

@ComcastTeds wrote:

@lipstickcat wrote:

I don't understand why FS2 is only available in some areas since it is a nationwide,not local,station? And Xfinity is a Nascar sponsor! How & why is such a deal made? There's even a petition on Fox Sports Race Hub site, which I signed, to get FS2! So it all comes back to Comcast.


Comcast does offer Fox Sports 2 in some markets based on some existing contractual obligations. Some of these could be contractual obligations inherited from the previous cable provider. 


Hi Ted,

 

You bring up an interesting subject. You state "Some of these could be contractual obligations inherited from the previous cable provider." Would you be so kind as to tell us how many of these markets have FS2 because of a "Legacy Contract" and how many markets FS2 was actually added to the lineup without a legacy contract dictating that Comcast MUST carry FS2? Is it not true that when the contractual period is terminated, that Comcast has no plans , at this time, to continue making FS2 available in these markets?

 

 


We don't have any announcements to make regarding additional locations for the addition of Fox Sports 2 at this time.

 

We also don't have an expected date for an announcement for the Fox Sports 2 in additional Comcast areas.

 

I'm not currently aware of any decisions to remove or add Fox Sports 2 in any locations. Any potential channel additions or deletions would be communicated ahead of time according to any FCC and local franchise requirements.

 

 


Ted,

 

Maybe you didn't understand the questions?

 

#1

Would you be so kind as to tell us how many of these markets have FS2 because of a "Legacy Contract"

 

#2

how many markets FS2 was actually added to the lineup without a legacy contract dictating that Comcast MUST carry FS2?

 

Thanks for your attention with these questions.

 


I understood the question. Our programming contracts, details and subscriber numbers by network are confidential and proprietary information as per our current agreement and contract with these networks. 

 


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Regular Contributor

Re: Fox Sports 2 (formerly Fuel TV)

Ted,

 

Thanks for the reply. When all else fails, claim "National Security", hey it works for the politicians, so why not for you also!!!!  I would have expected no other answer from Comcast. I think readers & posters to this thread have a good view of where the problem lays it's ugly head.

Regular Contributor

Re: Fox Sports 2 (formerly Fuel TV)

+1

Contributor

Re: Fox Sports 2 (formerly Fuel TV)

Well TED, I wrote them (Fox Sports) again. So this thread continues with no end in sight. Can both sides agree on something? It is called compromise.

 

Surely, two big corporations have people that do this for them. You guys sound like the U.S talking to Iran. Come on, there has got to be an arbitrator that can get the problem handled. This has got to be easier than the UAW negotiating with GM, Ford or Chrysler.

 

We all have seen the same rhetoric for about two years. Can both sides get together and finally put this to an end? This is not rocket science, we are not sending people to the Moon or Mars here. Even if COMCAST raised everyone's rates by a dollar to get Fox Sports 2, I doubt that nobody would notice or care. 

 

Thanks again to COMCAST TEDS for at least trying to explain the corporate culture that may be the root of this problem.

Frequent Visitor

Re: Fox Sports 2 (formerly Fuel TV)

Heck, i'll chip in for the first round of beers if we could lock them in a room and get down to the business of serving their consumers

Regular Contributor

Re: Fox Sports 2 (formerly Fuel TV)



@Janstheman wrote:

Well TED, I wrote them (Fox Sports) again. So this thread continues with no end in sight. Can both sides agree on something? It is called compromise.

 

Surely, two big corporations have people that do this for them. You guys sound like the U.S talking to Iran. Come on, there has got to be an arbitrator that can get the problem handled. This has got to be easier than the UAW negotiating with GM, Ford or Chrysler.

 

We all have seen the same rhetoric for about two years. Can both sides get together and finally put this to an end? This is not rocket science, we are not sending people to the Moon or Mars here. Even if COMCAST raised everyone's rates by a dollar to get Fox Sports 2, I doubt that nobody would notice or care. 

 

Thanks again to COMCAST TEDS for at least trying to explain the corporate culture that may be the root of this problem.


Janstheman,

 

To have compromise or negotiating, you need at least one of the parties to "want" to participate! In this case neither party wants to come to the table. The only reason that Comcast would come to the table is to customers requests. Well, we all know where Comcast places on the "Customer Satisfaction Charts"? If the chart is 3 pages long, Comcast is on the 4th page!!!! AT THE BOTTOM. Well known fact, Comcast has been last for the past 3 or 4 years! Does that tell you something??? Pigs will be flying in formation & inverted when Comcast places in the top 25% for customer care satisfaction!!!

 

Official Employee

Re: Fox Sports 2 (formerly Fuel TV)


@Ctstreetrodder wrote:

Ted,

 

Thanks for the reply. When all else fails, claim "National Security", hey it works for the politicians, so why not for you also!!!!  I would have expected no other answer from Comcast. I think readers & posters to this thread have a good view of where the problem lays it's ugly head.


Not really "national security" but rather a typical non-disclosure clause that is fairly standard for these types of contracts. Certainly not a situation unique to Comcast. 

 

For the curious, Wikipedia has an approximate number of total Fox Sports 2 households (from February 2015)...http://en.wikipedia.org/wiki/Fox_Sports_2

 

as well as their approximate numbers for Fox Sports 1:  http://en.wikipedia.org/wiki/Fox_Sports_1

 

For those not wanting to click through:

FS1 = 84 million households (74% US HH) 

FS2 = 45 million households (39% of US HH)

 

 

Above are total numbers (estimates) from wikipedia and are not Comcast numbers or percentages.

 

ESPN and ESPN2 (as a comparison) both look to be at 94 million households (81% of US HHs). 

http://en.wikipedia.org/wiki/ESPN

http://en.wikipedia.org/wiki/ESPN2


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Official Employee

Re: Fox Sports 2 (formerly Fuel TV)


@Ctstreetrodder wrote:


@Janstheman wrote:

Well TED, I wrote them (Fox Sports) again. So this thread continues with no end in sight. Can both sides agree on something? It is called compromise.

 

Surely, two big corporations have people that do this for them. You guys sound like the U.S talking to Iran. Come on, there has got to be an arbitrator that can get the problem handled. This has got to be easier than the UAW negotiating with GM, Ford or Chrysler.

 

We all have seen the same rhetoric for about two years. Can both sides get together and finally put this to an end? This is not rocket science, we are not sending people to the Moon or Mars here. Even if COMCAST raised everyone's rates by a dollar to get Fox Sports 2, I doubt that nobody would notice or care. 

 

Thanks again to COMCAST TEDS for at least trying to explain the corporate culture that may be the root of this problem.


Janstheman,

 

To have compromise or negotiating, you need at least one of the parties to "want" to participate! In this case neither party wants to come to the table. The only reason that Comcast would come to the table is to customers requests. Well, we all know where Comcast places on the "Customer Satisfaction Charts"? If the chart is 3 pages long, Comcast is on the 4th page!!!! AT THE BOTTOM. Well known fact, Comcast has been last for the past 3 or 4 years! Does that tell you something??? Pigs will be flying in formation & inverted when Comcast places in the top 25% for customer care satisfaction!!!

 


I do know that our programming teams meet regularly with Fox on this and other topics. The conversations are ongoing. 

 

Any possible addition of any new network would also most likely incur additional costs to Comcast that would be passed along to our customers. As mentioned previously, those additional costs are one of the factors in considering adding any new network. 

 

As with any network contract, we want to come to an agreement that offers the best terms for our customers and our company that keeps both our costs and our customer's monthly costs to a minimum. 


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Official Employee

Re: Fox Sports 2 (formerly Fuel TV)


@Janstheman wrote:

Even if COMCAST raised everyone's rates by a dollar to get Fox Sports 2, I doubt that nobody would notice or care.  


Believe me, people would notice and care.  


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Regular Contributor

Re: Fox Sports 2 (formerly Fuel TV)


@ComcastTeds wrote:

@Janstheman wrote:

Even if COMCAST raised everyone's rates by a dollar to get Fox Sports 2, I doubt that nobody would notice or care.  


Believe me, people would notice and care.  


Ted,

 

They would not care, squat one , IF Comcast would pay attention to their customer relations numbers, fix same, and I firml;y believe there would not be a ground swell of opposition. If Comcast would simply pay attention to basic Customer Care, your life would be a happy one, rather then trying to defend them in threads like this one that have now gone on for not months BUT years! You are fighting uphill, UNTIL, Comcast addresses the Customer Relations problems, that are legendary in the cable business!!! Comcast is in a service business. Provide the service & your customer base will be strong. Comcast has been losing market share for what, maybe the last 3 years. If Comcast would raise the custonmer satisfaction level, there would be no room for Verizion etc. , etc. .

Regular Contributor

Re: Fox Sports 2 (formerly Fuel TV)

Cstreet, you just voiced the whole argument in a nutshell.  I haven't stuck with Comcast out of a strong sense of loyalty or even because I appreciate their product.  Because of my living situation, Comcast has what is a monopoly.  Basically, if I want to watch my team play, or many of the forms of autosports I like, and of course "Game of Thrones", I have to have Comcast.

 

      In truth, I loathe this business arraingement.  I loathe COMCAST.  I tell anyone who has a choice, do not, I repeat, DO NOT SIGN UP FOR COMCAST.  

What I really hate is whenever I call them, which I do fairly often (To get FOX SPORTS 2 added), They taunt me by telling me I'm one of their most appreciated customers (or something along that line; I try to tune it out).  
If I were indeed appreciated, Comcast's customer "service" (I use that term loosely) would actually be responsive to my requests.  At the bare minimum, they would at least have a CLUE as to what the issue is.  After two years, heading for three, even the janitor who sweeps the floor knows that getting FOX SPORTS 2 is not just a matter of "Go to your cable box and get me the serial number".

 

Comcast has instead, devoted their resouces to building the biggest opaque firewall between corporate decisions and the public whom they "serve" (again, there is NO service, I'm just using the word as an approved place holder).  If they used those resources to instead improve, or at least establish a bare minimum level of "service" to the people who pay Comcast, we wouldn't be having this discussion.

Frequent Visitor

Re: Fox Sports 2 (formerly Fuel TV)

Looking at those figures, FS1 is doing well considering it's a fairly new channel. The only reason FS2 is not doing as well is because it's not available to the same amount of people! You can't compare either of them to ESPN or  ESPN2 because they've both been around a long time, are an established brand, & are available to everyone!

Official Employee

Re: Fox Sports 2 (formerly Fuel TV)


@lipstickcat wrote:

Looking at those figures, FS1 is doing well considering it's a fairly new channel. The only reason FS2 is not doing as well is because it's not available to the same amount of people! You can't compare either of them to ESPN or  ESPN2 because they've both been around a long time, are an established brand, & are available to everyone!


Agreed. Just showing that the overall distribution of Fox Sports 2 is much lower than the others. That helps to illustrate that Comcast is not the only video provider that is not currently offering this channel in all locations. 
What do you hear from Fox regarding this? 

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