Community Forum

ACC Network

New Poster

Re: ACC Network?? Is it coming to XFinity?

I am a Hokie, and want to see that first game with BC! 😉
New Poster

Hokies & Hoos agree: bring us ACCN!

It may not be often that Hokies & Hoos are aligned—
Xfinity, we all want the ACC network!
New Poster

Re: ACC Network

I have been a 30 + years subscriber with Comcast, but if Comcast does not pick up the ACC network, I will have to drop and move over to Fios, who has picked this up

Official Employee

Re: ACC Network

Hello, tracyfsu. I have not heard back from you. If you still need assistance, please feel free to start a new public thread.


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New Poster

Re: ACC Network

ACCN launches in two weeks and still no word ?  Epic fail if this is not picked up soon. 

Official Employee

Re: ACC Network


@Cam48 wrote:

ACCN launches in two weeks and still no word ?  Epic fail if this is not picked up soon. 


Some providers may have announced that they have a contract to start offering this programming once the channel launches (August 22, 2019).

Comcast (and some other video providers) continue to negotiate with ESPN on contract terms. 

 

Thanks for your patience.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

ACC Network Launch

Will Xfinity carry the new ACC Network that starts August 22nd?  This is very important to me.  If Comcast will not carry it I will find another cable provider.

Official Employee

Re: ACC Network

Hello, AJHug. I have not heard back from you. If you still need assistance, please feel free to start a new public thread.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: ACC Network Launch

100%. If Comcast Xfinity does not pick up the ACC Network I will be switching cable providers. 

Regular Visitor

Re: Is ACC network coming to COMCAST in August?

We need the ACC NETWORK 

Regular Visitor

Re: ACC Network

NEED THE ACC NETWORK!!!!!!!!!!!!!!!!!!!!!!!!

Regular Visitor

ACC NETWORK

When is XFINITY going to say they are going to carry the ACC NETWORK?

Regular Visitor

Re: ACC Network

Need the ACC NETWORK

Diamond Problem Solver

Re: ACC NETWORK

My guess would be when/if a deal is done, that’s usually how it works. You can follow any announcements in this thread
https://forums.xfinity.com/t5/Channels-and-Programming/ACC-Network/td-p/3224577

I am a Retired Official Comcast Employee
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New Poster

Add ACC network, or lose a multi service account

I have tv, phone, internet, and home security bundled through xfinity. If the acc network is not added, I will take all of that business to a competitor. Thank you.
New Poster

Re: ACC Network

Diito all the comments on here.  I will dump Comcast if the ACC Network contract is not worked out prior to the football season.  

New Poster

ACC Network

Will comcast be getting the ACC network? I hope so.

New Poster

Re: ACC Network

At this point adding the ACCN would be the only way I stay with Comcast. I had Comcast for a long time and it is expensive. So I need this channel to stay.
New Poster

Re: ACC Network

Please count me among the customers who will be very disappointed if Acc network is not available. May have to consider Direct TV
New Poster

Re: ACC Network

Please advise if you will be getting the ACC Network prior to the start of the college football season.... if not, will need to take my business elsewhere...

New Poster

ACC Network

I would like Comcast to know my strong interest in the ACC channel before the football season starts. I’m I long time Comcast customer but if the ACC channel is not added, I may have to entertain the idea of cord cutting and go with Roku and Youtube channel (which will be offering the channel). Please get this added to the cable channel line up. Thank you.
New Poster

Re: ACC Network

Adding my name to the list of those demanding ACC Network be added. This is a must-have for sports fans. Please add this to your channel lineup on Aug 22.

Thank you.
New Poster

Re: ACC Network

Please add ACCN to your lineup or I'll have to switch to DirectTV. Ugh...
New Poster

Re: ACC Network

Please make this happen. I too am a long time customer and would prefer not to change providers. Regards.

Regular Contributor

Re: ACC Network

This doesn't sound good...Florida State's athletic director sent out a letter on 8/9 to "Florida State Athletic Supporters and Fans" that says, in part:


"If you are a customer of either Comcast Cable, DISH Network, Century Link or Frontier Communications, you will NOT have the ACC Network or ACC Network Extra"

 

New Poster

Re: ACC Network

Count me in as one switching providers if a contract is not in place by August 21. I'm tired of reading we can streaming ACC network extra on ESPN (we cant without paying for ESPN+) and I'm tired of reading that the network doesnt launch until the 22nd (we know). What we want is to know if comcast will be part of that launch and if it's not, I'm gone.
New Poster

Re: ACC Network

If Comcast does not offer the ACC Network by August 22nd, I will, on that date, be an ex-Comcast customer.  We are in the heart of ACC country; Comcast already offers the SEC, the B1G, and the PAC-12 (of all things).  It would be nothing short of a customer betrayal to fail to include the ACC Network.

 

New Poster

ACCN request

We wish to add our request that the new ACC Network be added to Comcast/Xfinity programming choices.

Is there a definitive answer as to whether there is a viable discussion between Comcast and ESPN on this issue?
New Poster

Re: ACCN request

Agreed. We hear "we are talking" and "it doesn't become live till August 22" but is XFINITY closer than that?
New Poster

Re: ACC Network

Include me as well who wants to know what status is on negotiations? This is a must have channel for me if I am going to continue with cable services.
New Poster

Re: ACC Network

I have xfinity for the convenience (and the fam) but I stream sports on Hulu. Until Xfinity carries what I want, it’s a decent way to get it. I think streaming is gonna win one day, but until then, I’ll use both to get the content that matters to this house.

New Poster

Re: ACC Network

We need the ACC Network on Comcast, it could be a deal breaker for me to move to satellite TV, could care less about th SEC network.

New Poster

Re: ACC Network

I have been a Comcast customer for over 20 years and I've generally been very happy with the service and support from Comcast. But the ACC Network is a deal-breaker for me. If Comcast does not have an announcement by the first of September, I will move to Verizon Fios which is an option for me.

New Poster

Re: ACC Network

Negotiating time is almost over!!!   Time to add the ACCN to one of the Xfinity packages.   Otherwise, please let your (former) customers know so that we can explore other options.

New Poster

Re: ACC Network

I pay $353.00 a month and I want the ACC Network please make it happen

New Poster

ACCN

Concerned that a deal has not been reached to carry ACC Network. Launch date is 10 days away. This is a deal breaker for me. Appeciate any update. 

New Poster

Re: ACC Network

Yes I KNOW that it doesn't start until later in August but I would like confirmation that Xfinity Comcast is Going to carry this channel.  Other providers have confirmed that they will carry it.  I would like to know if Xfinity has signed on to have it.

Official Employee

Re: ACC Network


@ah1121 wrote:

Yes I KNOW that it doesn't start until later in August but I would like confirmation that Xfinity Comcast is Going to carry this channel.  Other providers have confirmed that they will carry it.  I would like to know if Xfinity has signed on to have it.


Comcast (and some other video providers) continue to negotiate with ESPN on contract terms.

 

Thanks for your patience.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: ACC Network

Time to be honest with Comcast subscribers.  10 days until ACC Network launch.  Are you are aren't you going to make a deal with the ACC?  Many subscribers will switch providers if you don't.  This is getting ridiculous and it is not unlike the situation in which Direct TV couldn't, and still hasn't made a deal with the Pac 12 network.  That's been going on for more than 5 years and still no resolution.  Quit leading everyone on and just let us know that no deal will be made with the ACC.  

New Poster

Re: ACC Network

Please let us know when the ACC Network will be available to Comcast/Xfinity customers.  The ACC Network is a MUST have and would certainly force my household to change providers should the ACC Network not become available to us through Comcast.

Diamond Problem Solver

Re: ACC Network

Any updates, as they have already, will be posted in this thread. There won’t be minute by minute or day to day notifications of negotiations. Presently, there is no update

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New Poster

Re: ACC Network

Please consider this my customer demand to carry the ACC Network. Failure to carry it will result in my going elsewhere. I do NOT want to do that. So, please make the deal. 

New Poster

ACC network

I would like to request that ACC Network be added to the xfinity lineup. Have been trying to find answer to whether it will be available at launch on 8/22

New Poster

ACC network

Will Comcast be showing the Acc Network beginning Ausust 22nd? If nort why?

New Poster

ACC Network

When is Comcast adding the ACC Network?

New Poster

ACC Network

When is Comcast going to include ACC Network??!!

please do this ASAP!

Regular Contributor

ACC Network and (the lack of) Negotiations Status

For those of you complaining that Comcast should be public about the status of its negotiations with ESPN concerning the ACC Network: according to an article in the Roanoke Times, both ESPN and Cox (another major cable company that has not come to a deal concerning the network) have said that they "do not share details of negotiations." It's not just something Comcast does.

 

An interesting quote from the article:

"A source familiar with the Comcast negotiations said money is at issue. ESPN is charging providers a fee to carry the ACC Network, so Comcast would have to increase customers’ cable bills to pay for it.

Comcast vice president for corporate and financial communications John Demming said Comcast is reviewing ESPN’s proposal to carry the ACC Network. He would not give a timetable for Comcast to make a decision."

In other words, the ACC wants as many Comcast subscribers as possible to have access to the channel, since it would collect a certain amount per subscriber, even if they would never watch the channel, and you can imagine how many people would complain, "We already pay too much for channels we don't watch! Why are we paying more just to have ACC sports?"

 

(For all I know, it's going along these lines:
Comcast: "We can do what we do with the Big Ten Network - put it on one of the 'regular' packages in ACC states, and on the Sports & Entertainment Package in the others."
Disney (owners of ESPN and the ACC Network): "I'm sure what you meant to say was, not only will you provide ACC Network to all of your subscribers, but ESPNU and ESPNews as well, and pay us for those as well - or do you want to have to explain to them why ESPN (and, if we feel like it, ABC, in New York, Los Angeles, and the other cities where we own the ABC local stations) is suddenly no longer available?")

Official Employee

Re: ACC Network

Sharing article below from the Roanaoke Times in VA  (8/13) that gives some additional background: 

 

https://www.roanoke.com/sports/college/va_tech/acc-network-still-has-no-deals-with-cox-or-comcast/ar...

 

ACC Network still has no deals with Cox or Comcast
Mark Berman, Roanoke Times
8/13/19

The ACC Network will debut next week, but it still remains to be seen just how many area TV viewers will be able to tune in.

The new channel, which is set to launch on Aug. 22, has struck deals with some cable, satellite and streaming companies. But it has yet to make deals to be carried by Cox cable, Comcast cable (Xfinity) or the Dish Network satellite service.

ESPN, which owns the channel, continues to negotiate with cable and satellite providers.

"Negotiations take time, and timing matters here," ESPN senior vice president for college networks Rosalyn Durant said last Thursday on a teleconference. "We are confident that there will be other announcements in the very near future.

"We are having productive conversations with distributors. … Those conversations continue, and will continue through launch and beyond launch."

The channel has agreements with four national providers — the DirecTV satellite service; the Hulu Live TV (as opposed to regular Hulu) streaming service; the PlayStation Vue streaming service; and the YouTube TV (as opposed to regular YouTube) streaming service.

"We are very fortunate … to already have multiple viable options in place for fans to access the network," Durant said. "We do believe that the fans continuing to demand it, and fans' readiness to switch if their home provider doesn't provide it, gets noticed.

"We have four national providers, so fans … will have access on Aug. 22, regardless of where you live, to be with a provider that offers the ACC Network."

Switching providers will be fans' only recourse. They will not be able to turn to ESPN Plus, ESPN.com or the ESPN App.

ACC Network games will be available on the ESPN App and on ESPN.com, but only to customers who already have the ACC Network.

The ACC Network will be available to some area cable customers. The ACC Network has struck a deal with the National Cable Television Cooperative, which includes Shentel.

Shentel marketing vice president Angela Washington said Shentel does plan to add the channel on Aug. 22. She said customers will not see a rate increase in their cable bill "at this time."

Shentel has cable customers in Alleghany, Botetourt, Bedford, Franklin, Montgomery, Pulaski and Wythe counties, as well as in Covington and Radford.

Durant refused to comment on the status of the negotiations with Cox, Comcast and Dish.

A source familiar with the Comcast negotiations said money is at issue. ESPN is charging providers a fee to carry the ACC Network, so Comcast would have to increase customers' cable bills to pay for it.

Comcast vice president for corporate and financial communications John Demming said Comcast is reviewing ESPN's proposal to carry the ACC Network. He would not give a timetable for Comcast to make a decision.

A Comcast customer who called the company Monday was told by a technical support employee that Comcast is in negotiations and hopes to have a statement in a few days. The employee said many customers have requested the new channel.

The employee implied that the ACC Network and SEC Network might share a channel number in the Comcast lineup, but Demming said such channel-sharing would never happen.

Margaret-Hunter Wade, Cox's director of public affairs for Virginia, said Cox does not share details of negotiations.

"We work hard to keep our customers’ costs at a reasonable price," she said in an email. "So, while we can’t guarantee that the ACC Network will be a part of Cox’s channel lineup, we will make sure our customers are aware of viewing options for their favorite ACC programming."

A Cox customer who called the company Monday was told by a technical support employee that Cox has not informed its employees of any plans to add the ACC Network in the next few months. The employee said a lot of people have called to ask about the channel and that Cox is looking into it.

A Dish Network spokesman declined to comment about the ACC Network.

ACC commissioner John Swofford said last month that he expected some companies to sign up "at the last minute," just before the Aug. 22 launch. He said other companies might sign up before the channel's first football telecast on Aug. 29.

But Swofford also warned last month that it might take as long as three years for some companies to agree to add the channel.

A company might not want to add the ACC Network right now. But whenever a company’s overall “omnibus” deal to carry all Disney-owned channels (such as ESPN and the Disney Channel) expires, Disney/ESPN can simply tell the company it must add the ACC Network as part of a new overall deal.

Durant refused to say last week how many companies seem open to making a deal this month and how many might not do it until their omnibus deals expire in 1-3 years. She also refused to name which companies might hold off for 1-3 years.

"We're going to keep going til we get them all," she said.

ACC Network plans to air 450 live games during the 2019-20 school year, including 40 football games, 150 men's and women's basketball games and many other sports.

Virginia’s first three football games will air on the new channel, as will two of Virginia Tech’s first three football games.

"The conference has been amazing with scheduling strong conference games early in the season to … make a statement around the type of quality you should expect on this network," Durant said. "Regardless of where we are with distribution, you're going to continue to see quality games on the network."

The ACC Network Extra digital platform will carry about 900 live games during the 2019-20 school year — but some area viewers might no longer be able to watch it.

Since debuting in 2016, ACC Network Extra has been available on ESPN.com and on the ESPN App to all customers who get ESPN.

But once the ACC Network debuts, ACC Network Extra will only be available on ESPN.com and on the ESPN App to customers who have the ACC Network.

"Because this is part of the multiplatform approach to ACC Network coverage, it is naturally tied," Durant said. 


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New Poster

ACC NETWORK

A loyal 23 year Comcast cusotmer I hope I do not have to switch cable companies. PLEASE ADD THE ACC NETWORK.

New Poster

ACC Network

Please acquire the ACC Network Comcast I really don’t want to switch providers but I live in a college town and we love our VT football!