Hello @dlawalker2000! You are asking a great question, and we thank you for taking the time to make a post for this request! Since power outages are outside of our control, we are not currently providing credits for any downtime. However, if your power had been restored and you were still without Comcast services we can take a look into this for you. Can you please send me a private message with your first and last name to get this process started? To send us a private message, please click on my name <ComcastKatieMS>, then select "Send a Message" on the right side.
Thank you so much for that information, RexHiebert! I would recommend clearing your cache and cookies in your web browser setting and attempting to send that Private Message again! Let me know if you still have issues as we are here to help!