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Apologies for the issue, the experience and for the delay in responding. Additional credit has been applied for the days without service.
Thanks for your patience and hang in there.
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
