Visitor

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7 Messages

Saturday, November 8th, 2025 9:18 PM

XER10 - Enable Bridge Mode

I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a

MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have an option for Bridge mode at all. My MS-01 is more than sufficient to handle the network speeds, and has 10Gig NICs as well. If I can register it's MAC and use that I would be much happier and I will gladly send back the equipment, but otherwise I will need a version/software update of your equipment that I can enable Bridge Mode. 

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Visitor

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7 Messages

28 days ago

I found a way to enable bridge mode on the XER10.

Hidden away in the "At a Glance" page of http://10.0.0.1 is the following function:


var token = "{Your Token Here}";

...

	function changeBridge(isBridgeModelEnable) {
		var cnt = 90;
		var jpMsg=$.i18n("Bridge Mode changes will be fully applied in")+' ' + cnt + ' '+$.i18n(" seconds, please be patient...");
		jProgress(jpMsg, 600);
		$.ajax({
		type:"POST",
		url:"actionHandler/ajax_at_a_glance.jst",
		data:{Bridge:"true",isBridgeModel:isBridgeModelEnable,csrfp_token: token},
		success:function(){
				// don't do jHide, with latest firmware, switch bridge will return before httpd restart, GUI reload at return will cause 500 error. So wait until http restored. 
				var hCnt = setInterval(function(){
					$("#cnt").text(cnt--);
					if (cnt < 0) {clearInterval(hCnt); location.reload();}
				}, 1000);
			}
		});
	}

Open up dev tools and you can find it for yourself. Copy/Paste it into the browser console and then type the following to run the command:

changeBridge("Enabled")

This will immediately start enabling bridge mode!

(edited)

Visitor

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7 Messages

Update: Your results may vary. Bridge mode doesn't seem to be *properly* implemented on the XER10 as of yet.

It would get a proper IP address as if it were in bridge mode *sometimes*, and then later it would revert back to passing a 10.0.0.x address. And at one point IPv4 stopped working, but IPv6 was fine... 

TLDR; looks like they needed to let this one cook and have released an unfinished product... hopefully we get a patch in the future to make it work like the XB7-T used to. 

Visitor

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1 Message

I concur. My results were similar. I never got a public IP (v4 or v6) but it did revert back to 10.0.0.0/24 for a time so I could get back to the XER10 webgui and it showed most of the functions greyed out as would be expected in Bridge mode. The configuration was not stable and I ultimately had to factory reset the XER-10 to reach the internet again. Please, please, please implement a working Bridge Mode as soon as possible!

Official Employee

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2.1K Messages

Hi there @user_g2chwt. Thank you so much for the feedback. We will pass this down to our engineers. 

I am an Official Xfinity Employee.
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Official Employee

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712 Messages

26 days ago

Hello @bert2me, thank you for taking the time to leave a post.  We do apologize for any inconvenience this may have caused. At this time, the XB10 modem does not support bridge mode, so that option isn’t available to enable.

Visitor

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7 Messages

But *why* is it not supported? Is there an ETA for when this essential feature will be available? 

Official Employee

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3.6K Messages

@bert2me, there is currently no ETA on when this feature will be available. I apologize for the inconvenience, and I will make sure your feedback is heard. We appreciate your time in reaching out.

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Visitor

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7 Messages

Also, I have an XER10, not an XB10…? 

Official Employee

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3.6K Messages

 

bert2me I apologize for the confusion. Currently, we only offer an XER10. Here is a link to our current gateways, https://www.xfinity.com/support/articles/broadband-gateways-userguides.

 

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Visitor

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2 Messages

20 days ago

I am also interested in bridge mode.  Honestly I would prefer not to have the XER10 in the mix, but support told me that the fiber ONU is paired with the XER10 modem/gateway and that's the only way it will work.  As a result, Bridge mode needs to be used. They directed me to the bridge mode article, but as we know the XER10 currently doesn't support this function.   A firmware is really needed for this.      I upgraded today and moved to Xfinity fiber (from a cable connection).   The prior services was a much simpler design.  I had my own cable modem registered with my ISP.   Ethernet from cable modem to router.     Fewer devices in the mix and less points of failure. As it stands now, I have a double NAT setup which I don't like.    Fiber ONU > XER10 > My Router/Firewall.  

Visitor

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2 Messages

I should add that I did use the developer tools work around and it seemed to work initially but then stopped.  

Official Employee

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2K Messages

 

user_8c666i We do appreciate your feedback as that is a good suggestion to have the XER10 support Bridge mode. 

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

22 hours ago

I just want to add my voice here.  It is unacceptable and ridiculous that there is no XER-10 bridge mode.  Many of the customers that would need this type of device are also ones that would want to use their own routers/gateways/firewalls.  

You don't even have to institute a bridge mode... allow users to use their own equipment as the gateway.  Authentication is the only reason an Xfinity gateway is even required in the first place. 

(edited)

Visitor

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1 Message

19 hours ago

I just want to echo that it’s ridiculous that I just “upgraded” my speed only to have Xfinity basically break my network for all intents and purposes by forcing me to use a device that’s less capable than the router I used for my 1GB service. 

So if I keep the service, I have to reconfigure portions of my network that I’ve invested money in and has been running great for years. 

This is totally unacceptable in 2025. 

Visitor

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1 Message

13 hours ago

Hello All-

I'm in the same boat - with my cable provider service I was able to build the network that covered my entire household and outside property for wifi coverage.  Now I'm forced into an XER10 "brick" (EPON service of 2 gig) thinking I was getting better service only to find the bottle neck of a gateway you cannot bridge off to cover my network needs.  On top of that you cannot use the XPOD (2nd Gen) with this "brick" either.  So I cannot even get wifi "7" coverage through-out my multi-level 5000 sq ft home.  Any suggestions anyone?

Why would you limit a customer's needs and abilities with a piece of equipment that is "locked" down.  Give the community what they want or allow us to use our own equipment with the ONU module.  Stupid Stupid Stupid.

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